SEA Card®


Overview  

The U.S. Government Ships’ bunkers Easy Acquisition Card program, also known as the SEA Card® program, is DLA Energy’s efficient, easy-to-use, secure Internet-based solution to program that resolves marine fuel procurement challenges. The SEA Card® Online is an electronic order, receipt and invoice system that allows military services, U.S. Coast Guard and authorized federal agency vessels to purchase fuel from commercial ship refueling merchants at ports worldwide. Fuel orders can be directly placed to DLA Energy bunker contracted suppliers, or if a port does not have a bunker contract in place, the vessel can place an order through a competitive quote Open Market “spot buy” process.

Establishing an Account

Accounts are established through the military service or DoD Agency Component Program Manager. An ordering officer and an accountable official must be nominated and appointed in writing to ensure the accuracy, propriety and legality of every purchase. The AO must be a government or military employee, not a contractor employee.

Training

Online training tutorials are available for system users that provide step-by-step processes to order, update and approve fuel deliveries when using SEA Card® Online. Certification training for AOs is available, which is mandatory within 30 days of appointment. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.

Authorized Purchases

Marine Gas Oil, IFO-180, IFO-380, and DF2 are available fuel types. Approved ancillary charges such as demurrage, backhaul, overtime and boom fees are deemed appropriate for contract and open market purchases.

Customer Support

Ordering officers, AOs and merchants can all benefit from 24/7 customer support when using SEA Card® Online system. Users can call 866-308-5475 for domestic locations or international at 913-217-9329. Email support is available at customer-support@seacardsys.com.

Security

User IDs and passwords are issued to each SEA Card® Online user, which provides a secure access to vessel accounts. File transmissions are delivered between SEA Card® Online, DLA Energy and the Defense Finance and Accounting Service using secure file transfer protocol servers.

Program Benefits

Program benefits include:
  • Efficient and secure Internet-based ordering, receipt and invoice mechanism
  • Real-time history, bunker reporting and management data
  • Streamlines open market purchase process
  • Eliminates paper DD1155 and ensures accuracy with payment documentation with electronic reporting to DFAS
  • Virtual dispute resolution tool
  • Worldwide coverage
Points of Contact

The following offices can be contacted for more information about working with DLA Energy for your SEA Card® needs. The can be reached by fax at 703-767-8746, or by DSN fax at 427-8746.

DLA Energy Contacts (also accessible by email at SEACard@dla.mil)

 
Title
 
Phone
 
DSN Phone

 
SEA Card® Program Manager
  703-767-9738
  427-9738

 
Army Customer Account Specialist
  703-767-0689
  427-0689

 
Navy/Marine Corps Customer
Account Specialist
  703-767-9552
  427-9552

 
Federal Civ. Agencies Customer
Account Specialist
  703-767-0689
  427-0689

 
         
 
Service Component Program Manger Contacts

 
Title   Phone   DSN Phone

Email
U.S. Army, HQDA, G4
  703-614-0857
  224-0857

 
Dept. of Navy, Consolidated
Card Program Mgt.
  717-605-9333
  430-9333

NAVSUP_hq_sea_card@navy.mil
 Additional Navy contact
  717-605-9371   430-9371

 
U.S. Coast Guard, USCG
Energy Program
  757-366-6520
  413-7206

hqs-smb-seacard@uscg.mil
Additional USCG contact
  757-579-6134
  523-6909

 
 Additional USCG contact
  757-413-7282
   
 
After duty hours contact   757-675-9390