Joint Service Award Certificates (DD Forms 2412, 2413 & 2414) are now available via Naval Forms Online: https://navalforms.daps.dla.mil/web/public/home
The Navy Forms Online web site has been re-designed and has a new name, Naval Forms Online and a new URL (or web address).
If you were registered on the “old” site, your user ID and password are still valid for the new site.
EMERGENCY Shipments (Please read)
DO NOT place a high priority shipment through the web site. Please type a document with complete POC information (with a valid commercial address, no P.O. Box numbers), your NFOL user ID only, the quantity & description of the items of your order and an account number for either FedEx or UPS so that we may charge your unit for the shipping. Fax this document to 215-697-2424. Orders for the Navy Forms cannot be taken over the telephone; there must be a paper trail.
New Users, How to Register
Prior to ordering forms from this site you must be registered. To register enter the Home page of the new web site and click on the “Forms” tab at the top of this page. This will take you to a Search page. Click on the View Shopping Cart For Warehouse forms link. This will take you to page where you have three icons along the left side of the page, click on the “New User” icon at the top. This will take you to a page with a blank registration form on it. Complete all appropriate entries and click on “Submit”. Note: You do not have to enter credit card information if you plan on ordering using a Fund Code. If you are planning on using a Credit Card it must be in your profile. It will take 24 hours for approval of your application and an e-mail to you of your user ID and password. If you do not receive this e-mail with your user info within 48 hours, call: 866-736-7010 (DAPS Customer Interaction Center); your firewall has probably intercepted the system generated e-mail.
When you have received your User ID and password follow the steps outlined below under Registered Users.
Registered Users
If you are previously a registered user of NFOL and familiar with the process of using the old site you will notice some changes but much of the site maintains many of the existing pages/features you are familiar with. When entering the home page of the new site you will encounter an informational page. Click on the “Forms” tab at the top (left) of this page, this will take you to the first Naval Forms Search page where you have a choice of searching either by “Commands”, i.e., NAVPERS, NAVMC, NAVMED, etc, or by “Keyword Search” which could be the form name or the form number. DAPS recommends using the “Keyword Search” as the search by “Command” retrieves an extremely large number of forms. Clicking on the small circle will yield a page with a “Search Criteria: box. If you chose search by “Command” enter the command acronym, if search by “Keyword” enter either a word from the title of the form you are seeking or it’s form number. PLEASE NOTE: you cannot search using the National Stock Number from this page. See below if this is the only identification of the form you have. Click on the “Search” icon.
You should be directed to a page where all items matching your criteria are listed. Determine which item from the list that you want and under the “Type” column (left side of the page) click on either “Carton” icon (printed forms) or the “Green Arrow” (digital file). Clicking on the green arrow will trigger a download of a digital file (at no charge). You are then free to print the digital form locally.
If the item you want has a “Carton” icon (preprinted forms) under the “Type” column, click on that icon and the article will be “Picked” and listed on the page. If you require more than one package unit of the item, click on “Review Cart” which will open a page that allows you to change the quantity. If you have an item picked that you do not want to order, now is the time to cancel that item. To the far left click on the box under “Cancel.” If you want to order the item, change the amount and then click on “Update Cart”. If you wish to order more items, click on the Continue Shopping…” link and repeat the process until you have all the items required. Next, click on “Check Out”.
You will now be taken to a page where you have a choice of payment; Credit Card or Fund Code. Make your choice and if paying by a Fund Code enter your unit’s code in the box. If credit card is chosen you do not have to enter any additional information as the credit card information must have been previously approved within your Personal Profile to complete the order. Click on Continue. You will now be at the MILSTRIP page.
The MILSTRIP block:
WHETHER YOU ARE PAYING BY Fund Code or Credit Card, this page must be completed. Only four boxes are required to complete the MILSTRIP page: - DOC ID: A0A (middle initial is a zero) - Media: S - Serial: Any 4 numbers (0001, 9955, etc) IF it errors out, that means someone else Already used that number for the day, so please choose another - Signal: A - Priority: 15
When you complete these boxes for each item you have ordered, click on “Validate”. If all entries are correct the next screen should show a green arrow to the far right under “Completed.” If the arrow is red one (or more) of your entries is incorrect. Check them closely and re-try. If you continue to have problems with this page, call 866-736-7010 (DAPS Customer Interaction Center.) Once a green arrow appears, click on “Continue” and this will bring you to the final page, the invoice.
The Invoice
This page is a recap of your order, it is also the Invoice for your order and in the upper left quadrant of the page there will appear a 6-digit Order ID number that will allow you to track your shipment into your receiving area. ** PRINT THIS PAGE FOR YOU RECORDS, IT IS YOUR INVOICE ** If you lose this invoice you can log onto the NFOL site, click on “Forms”, click on View Shopping Cart For Warehouse forms and click on “Order Status”. You will be required to “Log On” to track your order. After logging on, enter your Order Number on the next page and click “submit.” You will be directed to a page containing all the order info as outlined above.
Transit Time & Tracking Your Order
CONUS: Most shipments go out of the warehouse within two days and it usually takes another two – three days via either FedEx Ground or UPS to deliver to the customer.
OCONUS: Any material going to an FPO or APO requires 6-8 weeks for delivery and cannot be traced. This is because all material is sent via USPS (US Mail) to the address for forwarding via FPO or APO to your unit. If you require your material faster please see above: EMERGENCY Shipments.
To track existing orders, enter the web site as outlined above under “The Invoice” and continue until reaching the invoice page. Click on the 6-digit order number to the far left. The next page will show you additional details about the order and to the far right there should be a blue “thumbs up” icon indicating the order has shipped. Click on this icon and you will be taken to a page outlining the shipping information with the tracking number provided. Click on the tracking number and you will be directed to the carriers’ tracing page with details on when the shipment was received at your facility.
Several things to keep in mind when tracking shipments:
- Any material shipped via USPS (US Postal System) OCONUS cannot be traced. - Material going via common carrier (a trucking firm) has to be tracked from here, call us: 866-736-7010 (DAPS Customer Interaction Center.) - If the tracking number does not connect you to the carrier’s page call us: 866-736-7010 (DAPS Customer Interaction Center.) - All material is shipped to the TAC 2 address in your UIC/DODAAC profile; this address cannot be changed by us.
If you only have the NSN:
Go this URL: https://forms.daps.dla.mil/order/ and follow the prompts.
Your Profile
If you change duty stations, do not place an order until you have re-registered with your new UIC/DODACC (they are the same thing). You will have to call us to cancel your “old” Profile before you can register. If you order using your old information it will result in that material being shipped to your old duty station, but it will be charged against your credit card! Once an order is placed within the system it cannot be canceled. Further, there is a “no return policy” for any material shipped from NFOL. You order it, you bought it.
To register anew follow the steps outlined above for new users. Enter your personal information and click “Submit”. You should receive your User ID and password within 24 hours. Call 866-736-7010 (DAPS Customer Interaction Center) if you do not.
You can update credit card changes by updating your Profile. Follow the prompts outlined above for new users for registering, but instead of completing the registration form, click on the “Profile” icon in the blue bar along the top of the page. This will result in a page for logging on and then a page with your personal info. Change the credit card info and click on submit. You should now be able to order with your current information in the system.
If all else fails, call 866-736-7010 (DAPS Customer Interaction Center.)