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BSM Main Messages
BSM is a great deal more than an IT project ... BSM is the catalyst to
transform DLA. BSM will enable DLA to:
- Replace our legacy materiel management systems (Standard Automated
Materiel Management System (SAMMS) & Defense Integrated Subsistence
Management System (DISMS) with COTS (commercial off-the-shelf) systems.
Our systems have not kept pace with the significant technological
advances of the last several decades, thereby resulting in increasing
operations and maintenance costs, and limiting future growth potential.
BSM is the outcome of a thorough and detailed needs analysis and
justification, and the BSM program continues to receive extensive
program management and OSD oversight. The COTS system will facilitate
development of a new IT infrastructure. Upgrades come with the package,
with minimal need to design/write and maintain code; and the software
incorporates best commercial practices.
- Reengineer by fielding best practices. Reengineering by fielding
best practices refers to the redesign of the supply chain processes
employed by DLA (to include both "DLA Direct" and "Customer Direct").
These reengineered practices will facilitate consistent application of
best practices across the enterprise. This will allow for incorporation
of the latest proven supply chain practices of the commercial and
military sectors.
- Improve customer service by collaborating with customers and
suppliers. BSM will facilitate Customer Relationship Management
initiatives by providing "one face" to customers; enhancing
collaboration and demand planning; and allowing for additional levels of
customer service.
- Provide best value solutions. These best value solutions relate to
enhanced capabilities in finance (such as auditable financial
statements), customer service, supply chain management, and knowledge
management), and other Balanced Scorecard quadrants. Additionally,
customers will have the ability to select the right solution for their
needs.
- Provide the training, experience, and opportunity to succeed in this
new environment. Training on the new processes will be provided for the
DLA workforce BEFORE deployment. Our employees will have the tools to
better collaboration across the organization, as well as with customers
and suppliers: this should lead to less frustration with legacy systems
and constraints.
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