Crucial Conversation: Tools for Talking When Stakes Are High

By DAWN SUTTON DLA Land and Maritime People and Culture Directorate

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Did you miss the highly rated “Crucial Conversation:  Tools for Talking When Stakes Are High” on Aug. 23?  Don’t worry, you can now view it online.

To download the book “Crucial Conversation: Tools for Talking When Stakes Are High,” access Skill Soft Books 24x7 through LMS. The book is available as an e-book or audio.

Learn how to speak persuasively, not abrasively, foster teamwork and better decision making, build acceptance rather than resistance and resolve individual group disagreements from guest speaker Ms. Judith Honesty of VitalSmarts.