RICHMOND, VA –
Name: Tomas R. Hernandez
Organization: DLA Aviation-Cherry Point
Years of Service: 2 years
What is your job title, and what do you do, specifically?
I am a customer support specialist. As a member of the Engine Cell, I help support the T-58, T-64, T-400, and F-402 engines here at Fleet Readiness Center-East. I assist the customer by providing accurate information on parts ordered and finding the most efficient way to help them accomplish their mission.
What kind(s) of training and education helps your work performance in your current role?
I believe my 20-years serving in the Marine Corps, performing maintenance and working in logistics, prepared me for my current role as a CSS. In addition, I’m currently working towards completing my Bachelor of Science in logistics management, which has also helped me be successful in my career.
What aspect(s) of your current job gives you the most personal satisfaction? Why?
I receive the most satisfaction/gratification when I can provide a solution for material needed by the customer when there has been an issue with it. Supporting the customer with a positive outcome is always a great satisfaction!
If you could speak directly to the warfighters you support, what would you tell them?
I would let them know they can always count on me, to provide them with 110 percent to help accomplish the mission. I have made it my career to provide excellence to the customer first and foremost, and I will not let them down.
What was your first job?
My first job was serving in the Marine Corps as a maintenance chief.
Where do you see yourself five years from now?
I would like to be promoted within DLA, taking on more responsibility and helping make a difference within the organization.
What’s your biggest pet peeve?
Mission accomplishment is my biggest pet peeve. I don’t like to see slackers! I am here to support the warfighter, they deserve my all in order for them to continue fighting for our freedom. When you slack on the job, you are neglecting support to our nation’s warfighters.
Who is the most influential person in your life, past or present?
The most influential person in my life was my mother. Everything she did to raise me and my siblings was a great example of how a person should care and love for their children. Everything she showed me, has made me who I am today.
What is your proudest accomplishment?
I have to say that my proudest accomplishment was serving 20 years in the Marine Corps helping to maintain the freedom that we enjoy so much. This has allowed me to raise my two boys with so much pride. They are an extension of me.
What type of music do you most enjoy?
Music is one of my passions, not only do I like to listen to it, but I also like to dance as well! I was born in the Caribbean and the music that I grew up listening to was Merengue, Salsa, and Bachata.