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Category: Information Operations

June 1, 2021

Customer Relationship Management team moving to modern service tool 

Customer Relationship Management team members throughout the Defense Logistics Agency are transitioning to a new service-management tool called ServiceNow that enables easier, more efficient handling of customer inquiries.

May 27, 2021

DLA Director visits Mechanicsburg print facility and presents coin

DLA print facility employees at Naval Support Activity Mechanicsburg, Pa. were visited by the DLA Director, Navy Vice Adm. Michelle Skubic, on May 13.

May 25, 2021

Employee Spotlight - Barry Humphrey

Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Barry Humphrey from J6X Customer Experience Directorate.

April 21, 2021

Employee Spotlight - Dr. Gloria Edwards

Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Dr. Gloria Edwards from J68 Research and Development.

March 25, 2021

Employee Spotlight - Abby Curry

Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Abby Curry from the J67 Analytics Center of Excellence.

March 10, 2021

DLA leverages robotic automations to empower employees

The Defense Logistics Agency’s robotics process automation program is using creative ideas and suggestions from business processes owners at DLA Aviation to better accomplish monotonous, repetitive tasks with unattended bots.

Feb. 25, 2021

Employee Spotlight - Steve Borgesi

Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Steve Borgesi from the J62 Enterprise Engineering division.

Feb. 11, 2021

Software bot adoption adds efficiencies to DLA processes

Defense Logistics Agency Information Operations is improving accuracy, cycle time and productivity in supply chain management practices through software bots.

Jan. 26, 2021

Employee Spotlight - Deborah Wyllie

Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Deborah Wyllie from the Strategic Vendor Management office.

Jan. 13, 2021

Adding another New Year’s resolution to the list – computer security

It’s that time of year again, when people -including myself- make resolutions for the new year. I think I need to add one more resolution to the list – strengthening my passwords.