Troop Support contracting officer makes impact through process improvement
U.S. Army Col. Howard Lloyd, right, commander of the 28th Expeditionary Combat Aviation Brigade, has his rank insignia pinned to his uniform by his wife during a promotion ceremony in his honor at the 28th ECAB armory November 18, 2018. A DLA Troop Support Clothing and Textiles contracting officer, Robert Fagan, led a continuous process improvement project to allow the supply chain to effectively fill a high volume of U.S. Army rank insignia and Army service tape orders for utility uniforms in the operational camouflage pattern.