Getting started finding your order
Once an order, or requisition, is placed, customers often ask “Where is my stuff?”
Using your DOC NO (document number) or TCN (transportation control number), you can use several systems to track and locate your item of supply. Sites may require a common access card along with a System Access Request.
When in doubt, the DLA Customer Interaction Center is your “One Call Resolution” point of contact for all logistics issues related to DLA, and can assist with information related to your order.