DLA Customer Interaction Center

The DLA Customer Interaction Center (CIC) is your “One Call Resolution” point of contact for all logistics issues related to DLA. We’re here for you 24 hours a day, 7 days a week, including government holidays.


Call Us

Toll Free:
1-877-DLA-CALL
(1-877-352-2255)

Commercial:
269-704-7921

Lines are open 24 hours a day, 7 days a week, including government holidays.


World-Wide

  DSN CONUS/OCONUS:
877-352-2255


For dialing questions, contact your local switch operator or email our Support Office at dlacicsupport@dla.mil  with your full DSN number and prefix.

For DLA System Access or Technical Issues

For system access, password resets, AMPS assistance or other technical issues, please contact the DISA Global Service Desk at: 
 Toll Free: 844-DISA-HLP (844-347-2457)
 DSN: 850-0032
     -  Press 5, then speak or enter D-L-A
DLA Service Portal (CAC or User ID/Password required)  
 Email: disa.global.servicedesk.mbx.dla-ticket-request@mail.mil (Non-urgent general IT issues)

For DLA Energy Products and Services

The DLA Enterprise Service Desk provides an enterprise-wide level of support that includes 24 x 7 x 365 operations and monitoring support for the DLA Energy Products and Services. 

  Toll Free: 1-800-446-4950
Online: Customer and Vendor Assistance (dla.mil)

Working with DLA

Find more Customer Support resources using the links and tiles below. You will find self-help tools, frequently used resources, ways to learn about DLA and how to do business with us, and more information that can help you navigate the complex world of Defense Logistics.

About DLA: Learn more about the Defense Logistics Agency, find quick facts and an overview of the agency, discover our history, find our leaders, and read our latest news offerings. 

Videos

DLA Fast FAQ Customer Interaction Center

Click the image above to play, or view on dvidshub.net 
This video is available in open caption