The DLA Customer Interaction Center (CIC) is your “One Call Resolution” point of contact for all logistics issues related to DLA.We’re here for you 24 hours a day, 7 days a week, including government holidays.
How do I place an order?
You may order through your supply channels using the NSNs provided for religious items.
You may also contact the DLA CIC and order via phone.
**Note you must know your Department of Defense Activity Address Code (DoDAAC).and NSNs for all items you wish to order.
How can I track the status of my order?
You can track your orders three ways: email Mr. Christopher Gaudio, email the DLA Chaplain, or contact the CIC and provide your document number(s) and your DoDAAC.
Who is the DLA Religious Supply Customer Account Specialist (CAS) how can they help?
Mr. Christopher Gaudio
Customer Account Specialist - C&T
Religious Supply Items Team
Chemical Protective Clothing Team
C&T Audit Sustainment Coordinator
Phone: (215) 737-6115
Customer Account Specialist serves as primary team member within a Customer Relationship Management (CRM) Cell or Support Team responsible for the receipt, validation, and pricing of customer Sales Orders and for managing backorders.
The primary customer facing point of contact for the Order Fulfillment process in terms of resolving emergency requests, customer orders, providing tailored customer support, maintaining customer data, and initiating calls to customers.
Provides customer assistance in entering and processing sales orders, through Web Based Ordering systems (i.e. EEBP, FedMall etc.) or with any other issues to include obtaining reports on behalf of the customer.