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DLA Aviation analysts improve business processes by creating bot
Shiloh Palomino is a procurement analyst who works in Defense Logistics Agency Aviation’s Procurement Process Support Directorate in Richmond, Virginia. She took on the additional role of functional analyst and works with other aviation employees to identify business processes which could be automated. She gathers details and handle various responsibilities supporting design, build, and testing of automation use cases. (Courtesy Photo Aug. 13, 2021)