NEW CUMBERLAND, Pa. –
For outstanding excellence on a continual basis, Justine Gragilla, secretary , Defense Logistics Agency Distribution Tobyhanna, Pennsylvania, has been awarded the DLA Distribution Administrative Support Performance of the Year Award.
Managing the day to day activities of 178 personnel, including command staff, she maintains a constant level of professionalism, enthusiasm and attention to detail. Gragilla constantly maintained internal schedules and the coordination of activities, including validating all information entered into the employee activity guide and labor entry system.
Gragilla maintained outstanding timekeeping and financial records for 178 employees. She provided support and situational awareness for key events at DDTP including the change of command, Thanksgiving luncheons, distinguished visitors and workshops. She is a role model in customer service, responding to all customer requests whether internal or external with swift and accurate information.
Gragilla’s knowledge within the Wholesale Division has positively influenced DDTP’s reputation with on-base and off-base customers, quickly and efficiently answering difficult questions regarding received material, on-hand balances and shipment tracking information. Additionally, she shifted her functions to perform packing, packaging, preservation and marking at various times including end-of-year closeout.
Gragilla’s actions are a great reflection upon herself and an example of dedication to always placing the warfighter first.