Table of Contents
Mission: Provide an agile, global DoD Distribution network that delivers effective and efficient distribution solutions which enables readiness and extend the operational reach of the combatant commands, military services and other valued customers.
Vision: To enhance the readiness of military units and other agencies through the execution of world class distribution services as the single DOD wholesale distribution service provider in the Korean Theater of Operations (KTO).
Hours of Operation:
- Monday thru Friday 0600-1615
- The DLA Customer Interaction Center is also available 24/7 for assisting customers in resolving all logistics issues relating to DLA. DLA Customer Interaction Center can be contacted at the following:
Access to DLA Distribution Korea:
Access to DLA Distribution Korea Buildings will be limited to personnel employed by or assigned to DLA Distribution Korea. ALL OTHERS REQUIRE ESCORT.
Customers are authorized access to the Reception Area in B586.
Non-customer access to DLA Distribution Korea facilities must be coordinated at least 3 working days in advance through the Security manager at (315)-743-1322. You will need to provide name, rank, and position of individual(s) requiring access in order for DLA Distribution Korea Security Manager to coordinate the necessary access badges. On the day of the site visit, please stop by DLA Distribution Korea Security Office to pick up access badge(s) and escort.
Foreign Nationals that are not employed by USFK must request permission for access at least sixty (60) days prior to visit and approval must be given by DLA Headquarters.Entry to any other area will require approval of the Commander. When approved, a designated DLA Distribution Korea representative will escort the visitor(s). Access is coordinated through the Admin Assistant at (315) 743-1303 or the Customer Service at (315) 743-1320
A major goal of DLA Distribution Korea is to reduce customer wait time. Keeping in line with that goal, it is DLA Distribution Korea’s intent to process and ship all customer orders for items in stock within 24 hours regardless of priority in accordance with Defense Logistics Agency (DLA) goals.
Routine requisitions pass through the services Inventory Control Points, prior to reaching one of DLA Inventory Control Points for processing. DLA Inventory Managers release material from DLA Distribution Korea to the requesting unit based on the Geographic Code. Throughout the day, DLA Distribution Korea receives Materiel Release Orders (MRO) and processes them according to priority, project or specific delivery location. Picked items are packed and offered for shipment directly to customers.
DLA Distribution Korea will pack all items IAW DOD package requirements IAW DLAD 4145.7 and other applicable references.
Customers can obtain requisition shipment status for DLA material via the DSS MRO Tracker. The internet address is https://dssweb.dla.mil/materialtracker/. Customers can also track their shipment thru DLA Distribution Korea Customer Support/Service Representative at DSN (315) 743-1320.
The following Emergency requests are available for DLA Distribution customers to request DLA owned materiel.
- Emergency Bearer Pickup
- Customer requests item to be released from specific site because they are located in that area and require material for pickup in two hours or less.
- Time: 2 hours
- Emergency Customer Pickup (Non-Bearer/Same Day)
- Customer requests item to be released from specific site because they are located in that area and require material for pickup in more than two hours but no later than the next calendar day.
- Time: 2 to 24 hours
- Same Day Local Delivery
- Customer requests item to be released from specific site because they are located in that area and require delivery by Distribution Center personnel in more than two hours but no later than the next calendar day.
- Time: More than 2 hours but no later than the next business day
- Non-Emergency Customer Pickup (Next Business Day or Later)
- Customer requests a Non-Emergency Customer Pickup when they are asking for material to be released from a specific site because they are located in that area and require delivery of material by Distribution Center personnel no earlier than the next business day.
- Time: Available no earlier than the next business day
- Non-Emergency Local Delivery (Next Business Day or Later)
- Customer requests a Non-Emergency Local Delivery when they are asking for material to be released from a specific site because they are located in that area and require delivery of material by Distribution Center personnel no earlier than the next business day.
- Time: Distribution Center delivers the material no earlier than the next business day
- Points of Contact for emergency issue:
The customer can get 24/7 assistance from DLA Customer Interaction Center (CIC) at 1-877-352-2255 or 312-661-7766, and from DLA Distribution Korea Customer Support Team to process emergency requisition of Mission Capable (MICAP), Aircraft on Ground (AOG) during duty hours at DSN (315) 743-1320 or On Call at 010-4110-9470.
DLA Distribution Korea requires the following as a minimum on DD Form 1348-1A to process the request: Requisition (Document) Number, Media Status Code, NSN, Quantity, Signal Code, Priority, Required Delivery Date (RDD), Project Code, Condition Code. Identify the Shipper DODAAC, Fund Code, Caller Name, Phone Number and Justification.
Off Base Delivery: DLA Distribution Korea processes and delivers freight utilizing the approved Korean Theater Route Plan outlined in USFK Regulation 4-1, paragraph 8-4. Daily routes originate from the Theater Consolidation Shipping Point (TCSP). DLA Distribution Korea coordinates transportation support through the 25th Movement Control Battalion’s local 665th Movement Control Team (MCT) to deliver directly to Supply Support Activities (SSAs) and other supported customers.
On Base Delivery: Service components that routinely receive requisitions from DLA Distribution Korea can pick up their items from building 606; however, DLA Distribution Korea coordinates local on base delivery of freight utilizing an on base shuttle truck. Units who pick up from DLA Distribution Korea are required to have a signature card on file to ensure only authorized personnel receive the units items. DLA Distribution Korea delivers directly through the Common User Land Transportation (CULT) carrier contract via 25th Trans MCB’s local MCT. Local CULT carrier truck departs DLA
Distribution Korea Monday thru Friday every afternoon. The local area is defined as service components stationed within Area IV, but limited to Waegwan and Daegu.
DLA Distribution Korea obtains reimbursement for processing transshipment through a Market Basket Rate or with established MIPR. The preferred method is for the service component to provide a billable owner RIC that can be used by DLA to obtain reimbursement if necessary. Service components have established billable RICs with DLA, and units should contact their fund managers for the RIC to ensure funding is available before bringing items to DLA Distribution Korea. Transshipments within Korea only require a requisitioner's billable owner RIC. Overseas shipments require both a billable RIC and TAC. The TAC code is used to pay for transportation shipping costs by Air, Land, and over the Ocean.
- SSA Referral: DLA Distribution Korea is the transship point for Transshipment of Army Supply Support Activity Freight cross-leveled between SSAs within inter-theater and CONUS/OCONUS.
All customers are authorized to use DLA Distribution Korea as a ship to/from location for surface/air-eligible cargo destined for CONUS/OCONUS.
- Customer Drop-Offs (Class II, IIIP, IV, and IX Transshipment)
- Customers will deliver freight to DLA Distribution Korea at Bldg. 620, Camp Carroll Industrial Area for consolidation and shipment utilizing the approved Theater Distribution Route Plan. Customers are responsible for providing proper packing and documentation inside multi-packs or containers including packing slip in order for the end customer to properly receipt or packing provided by DLA Distribution Korea at a cost. DLA Distribution Korea will request a customer to initiate the Military Interdepartmental Purchase Request (MIPR) for packaging.
- Customers and DLA Distribution Korea will perform joint inspections of freight.
- Reviewing the DD 1348-1A (MRO) to ensure there is a billable RIC and TAC, and Logistic Assistance Office (LAO) if required for ground transportation. DLA Distribution Korea will not process the transshipment if the unit cannot provide the above billing information.
- At the time of receipt, multi-packs, or containers are not opened and DLA Distribution Korea personnel do not verify contents. However they do account for the total number of pieces and verify that packaging is adequate to preclude damage in transit.
- DLA Distribution Korea personnel will sign receipts accepting responsibility of freight.
- DLA Distribution Korea personnel will create a Military Shipping Label (MSL), TCMD (DD Form 1384) and all required transportation paperwork.
- For multi-packed containers, DLA Distribution Korea will transship the items using the lead document number as the TCN provided by the customer.
- Next Generation Delivery Service (NGDS): DLA Distribution Korea provides small parcel service to ship to CONUS/OCONUS. Customers seeking DLA Distribution Korea to ship their small parcel items by an approved express carrier (FedEx, DHL, or UPS) will provide a DD Form 1149 or TCMD (DD Form 1384) with a billable owner Routing Identifier Codes (RIC) and Transportation Accounting Code (TAC) for reimbursing the shipping cost and receiver’s information including name, unit address, email address, tracking number, and phone number. Items to be shipped thru should be less than 300 LBS/165 inches on girth dimension and are required to be properly packaged for transshipment.
- Request for proof of shipment: DLA Distribution Korea is responsible for providing TCMDs validating shipment to SSAs. DLA has a tool for customers to search the TCMDs online https://www.private.dacs.dla.mil/ . Also, customers are always welcome to contact DLA Distribution Korea for proof of shipment at (315) 743-1320.
- Transporting Hazardous Materials (HAZMAT): Hazardous material is a substance or material capable of posing an unreasonable risk to health, safety, and property when transported in commerce. The U.S. Department of Transportation (DOT) enacts and enforces all HAZMAT transportation in United States.
- DLA Distribution Korea is not authorized to transship Hazardous material Class 7, Radioactive/Type A1.
- In accordance with DOD Reg. 4500.9-R DTR and other regulations, the proper Shippers Declaration Form for HAZMAT will be used to include proper labeling and marking of packages, and placarding of vehicles and railcars (49 CFR Subpart 173, 172.300, 172.400, 172.101). DLA Distribution Korea will provide proper packaging and certification service such as filling out shipper’s declaration form at a cost. The customers are required to initiate the Military Interdepartmental Purchase Request (MIPR) to DLA Distribution Korea for services provided.
- The customer must provide appropriate documentation and labels to identify the Hazardous Material to DLA Distribution Korea personnel during the initial joint inspection.
- DLA Distribution Korea will ensure transportation requests indicate the movement of hazardous material for proper notification of Korean authorities to obtain a road clearance IAW the Korean
Presidential Order 51 pertaining to the ROK Waste Management Law.
- TCMDs will be prepared IAW DOD Reg. 4500.9-R DTR, and appropriately reflect transport of toxic or hazardous cargo. DLA Distribution Korea Hazardous Material inspector will physically inspect and certify the shipment by signing the TCMD.
- Trans-ship of MICAP: DLA Distribution Korea puts extra effort to deliver the high priority cargos like MICAP, 999, AOG, etc. to the consignees regardless of circumstances. Notify DLA Distribution Korea customer service representative of the shipment in advance so that we can coordinate the proper transportation for delivery to meet customer requirements.
- References:
- AR 710-2
- AR 700-15
- DA PAM710-2-1
- GCSS Army Exception Tables
- DOD 4140.1R DOD Supply Chain Material Management
- MIL-STD-129 Military Marking for Shipping
- Objectives: The primary objective of this standard is to ensure material is properly identified, classified, and packaged prior to turn-in to DLA Distribution Korea and subsequent issue to Eighth United States Army customers or redistribution to other off-peninsula Army activities.
- Procedures:
- Retrograde material will be protected consistent with the provisions of the commodity grouping. The shipper will be responsible for adequate packaging of materiel returns. The materiel will be
protected as follows:
- To prevent deterioration and damage, consumable serviceable returns will be returned in the original vendor or depot unit pack, or in a unit pack that is the equivalent of the original unit
pack.
- Failure to follow the above procedures for serviceable returns could result in the loss of credit. To minimize the possibility of credit loss, it is imperative that the item not be removed from the original unit pack until ready for use.
- Ensure item serviceability/condition warrants return and that the return has been authorized by the ICP in accordance with DOD 4140.1-R , chapter 6, and chapter 9 of DOD 4000.25-1-M. If not warranted, dispose of locally, as appropriate, through the servicing Disposition Services.
- Materiel will be preserved and packed for shipment and storage in accordance with MOA packaging requirements. Shippers of these assets are accountable for resources expended
for repackaging of inadequately packed returns. Inventory Material Managers (IMM) have the authority to bill shippers for repackaging of discrepant shipments.
- Materiel whose packaging prescription dictates the use of reusable containers will be afforded that protection throughout their life cycle. If an item's reusable container is damaged, destroyed, or lost, the last accountable activity will be responsible for repairs or replacement.
- All items will be identified with the national stock number/part number (NSN/PN) and quantity. Labels and markings will be applied as required by MIL-STD-129 and the DOD component.
- All retrograde material turned into DLA Distribution Korea must be in serviceable (Condition Code of A, B, and C) and ready for issue to include the following:
- Items must not have reached their expired shelf life. Shelf life marking should include manufactured, date cured, assembled or packed date and the expiration or inspect/test date in accordance with MIL-STD- 129/ DoDM 4140.27. For Type II (extendible shelf life) items only, the DD Form 2477-1 must accompany the materiel if shelf life has been extended.
- Aviation items may not have any discrepancies by TB 1-15000-341-01 dated 31 Dec 2007, Aircraft manual in relation to DD and DA Forms. Appropriate forms must accompany the parts.
- Hazardous Materials must be accompanied by appropriate Safety Data Sheets (SDS). https://dlahng.hmms.dla.mil/HMMS_Web_JSF/login.xhtml
- Components, Assemblies, Sets, Kits or Outfits (CASKO) items must be accompanied by applicable hand receipt. Identification marking must be applied to all CASKOs IAW MIL- STD-129.
- DA label 80 (U.S. Army Calibrated Instrument label) must be attached to calibrated material IAW TB 750-25.
- Serviceable material returned in other than vendor / Original Equipment Manufacturers (OEM) packaging must be:
- Clean and free of dirt and grease
- Drained of all fluid(s)
- Properly boxed, palletized or containerized to facilitate handling and protection
- Properly packaged to the prescribed unit of issue
- Item must be identified and tagged with inspector stamp on the DD 1574-1
- Item must contain the markings as specified in MIL-STD-129R, 4.1.1
- All retrograde stock must be protected from weather and properly secured while being transported to DLA Distribution Korea.
- Parts in OEM packaging are accepted as serviceable without further qualification. Packaging must be in accordance with MIL-STD-2073-1D.
- Any material received by DLA and found in a condition(s) other than A, B, and C will be immediately receipted into DSS as Condition Code K with the proper Supply Discrepancy Report (SF364) stating all reasons why material is not acceptable and not ready for issue.
- DLA Distribution Korea will accept Condition code (C/C) Q-suspended (quality deficient exhibits) and L-New Procurement Suspended (litigation), Product Quality Deficiency Reports (PQDR) material only if the managing Inventory Control Point (ICP) disposition instructions directs material to be retained at DLA Distribution Korea warehouse pending final disposition.
- DLA Distribution Korea will not accept material requiring Wood Packaging Material (WPM), Long-Life Reusable Containers (LLRC) or special packaging when they are not properly packaged at the time of receipt.
- Responsibilities:
- DLA Distribution Korea will:
- Compare material turned in with 1348-1A to check validation of NSN and part number. Perform Kind, Count and Condition (KCC) inspection to identify the right classification, verify quantity, and determine actual condition of material.
- Open the sealed vendor pack to verify at least one bare item IAW DLA Distribution KCC procedure.
- Perform reimbursable PPP&M work for repackaging material if there is packaging discrepancy when on material is determined to be serviceable.
- The material corresponding restriction alert such as safety of flight, Critical Safety items or Quality Notifications is to be stored with suspending condition code.
- Improperly packaged material which needs special PPP&M i.e. wood crating or certain SPI that DDDK doesn't have a capability will be returned to the shipping unit for repackaging. Units are encouraged to get special packaging service from Crating and Preservation (CNP) section at MSCK. The material dose not have part number information on either MIL-STD-129 or on bare item also will be returned back to the shipping unit.
- Supply Support Activities will:
- Notify 19th ESC Support Operation and DLA Distribution Korea of closure of operations at least 4 business days in advance due to the cancellation of scheduled trucks.
- Make sure serviceable tags contain accurate information and are stamped by authorized inspectors. SSAs are responsible for serviceable tag until re-issue to customer from DLA Distribution Korea.
- SSAs generating more than 50 separate line item returns in a single shipment must provide advanced notification of retrograde return items to DLA Distribution Korea. Notification will include at minimum: NSN(s), quantity, weight and/or cube of turn-in lines. Please contact the Customer Service Support Team at 763-1823 for advanced notification at least 24 hours prior to turn-in.
There are two options to report if an item is received with a discrepancy such as damage, shortage, and overage.
- Supply Discrepancy Report (SDR): Web SDR is a DLA SDR tool used to report shipping or packaging discrepancies. The supply discrepancy reporting program is designed to promote evaluation, correction, and improvement of logistics operations. To assist DOD Components in their SDR quality programs that will include periodic reviews to assess the accuracy and quality of work processes applicable to supply discrepancy processing. Customers can submit their SDR online at www.dla.mil/Working-With-DLA/Applications/Details/Article/2923170/websdr-dod-web-supply-discrepancy-reporting/. For the following cases:
- For items damaged during shipment.
- Quantity, over or under requested.
- Item incorrectly identified (i.e. a container is marked with the requested stock number, but is not the requested item)
- Transportation Discrepancy Report (TDR): TDRs are submitted for any freight that was mis-shipped, damaged in route, missing labels, or lack of shipping information to determine the consignee. For customers who receive cargo but cannot determine final destination please contact DLA Distribution Korea for further actions.
Electronic Transportation Acquisition (ETA) https://eta-teams.transport.mil/teams/login
- Product Quality Deficiency Reports (PQDR): The SF368 is used to report deficiencies and unsatisfactory conditions in government-owned products, materiel, and equipment. The completed form is forwarded to the designated office (action point) within the procuring service or agency having responsibility for management or procurement of the item and for resolution of the deficiency.
http://www.gsa.gov/portal/forms/download/065E54262AA6A05885256D3A004CBA55
DLA Distribution Mapping Korea provides local support to all military and DOD customers by issuing Topographic, Hydrographic, Aeronautical, Digital (CD). The Mapping Office fulfills requests by FEDMALL as well as email and walk-in. Maps are free issue.
DLA Distribution Mapping Korea is located at B 586, Camp Carroll in Waegwan, South Korea. Since 2006 we have provided logistics support for U. S. Pacific Command (PACOM), U. S. Forces Korea (USFK), Commander Naval Forces Korea (CNFK), G3, S3, Operation Sections and all other military/DOD commands.
We serve as the primary link between the Korean peninsula customers and DLA Distribution Mapping Activity (DDMA) and Mapping Customer Operations (MCO), Richmond, VA.
What you need to request maps:
DODAAC (If the customer doesn’t have a Mapping DODAAC: The Unit may send their DODAAC / POC Name / DSN / Email address), City name, scale, and quantity.
We send maps through the military post office, or the customer comes to pick up. Note: If FEDMALL is used for requesting maps, be sure to check the Primary Site is: SW3161
Customer Support: DSN 315-743-1321, DDKMAPPING@DLA.MIL
Topographic
- They identify such works of nature as valleys, lakes, mountains, vegetation, and man-made structure, including roads, major buildings and boundaries.
- The distinguishing feature of topographic maps is the use of contour lines to show the shape and elevation of the land.
- In effect, three-dimensional features of the landscape are shown on a two dimensional surface.
Hydrographic
- Normally and historically for the purpose of charting a body of water for the safe navigation of shipping.
- Hydrography is the measurement of the depths, the tides and currents of a body of water and establishment of the sea, river or lakebed topography and morphology.
- It includes the positioning and identification of things such as wrecks, reefs, structures (platforms etc.), navigational lights, marks and buoys and coastline characteristics. It does not include water quality or composition.
Aeronautical:
- Designed to assist in navigation of aircraft.
- Using these charts and other tools, pilots are able to determine their position, safe altitude, best route to a destination, navigation aids along the way, alternative landing areas in case of an in-flight emergency, and other useful information such as radio frequencies and airspace boundaries.
- Specific charts are used for each phase of a flight and may vary from a map of a particular airport facility to an overview of the instrument routes covering an entire continent (e.g., global navigation charts), and many types in between.
Digital:
- Compressed ARC Digitized Raster Graphics (CADRG): CADRG is a Joint Services’ standard map background product. It is produced in multiple scales in support of systems with map.
- Digital City Graphics (DCG): DCG features include important buildings, airfields, military installations, industrial complexes, embassies, government buildings, hospitals, schools, utilities, and places of worship. A guide to numbered buildings and an index to street names are provided in the margin. Contour lines are in sufficient detail to identify spurs, draws, saddles, hill tops.
- DLA Map Catalog (DMC): The map product catalogs (excluding Volume I - Nautical Charts and Publications) are on CD-ROM and include the four product types: aeronautical, digital, hydrographic, and topographic. It is a graphical representation of National Geospatial-Intelligence Agency (NGA) products available from Mapping Customer Operations (MCO).
- VECTOR MAPS (VMAP): VMap Level 0 is the low resolution component of the VMap family of products. VMap Level 0 is a comprehensive 1:1,000,000-scale base-map of the world. It consists of geographic, attribute, and textual data stored on CD-ROMs. VMap Level 1 contains medium resolution data at the 1:250,000 scale. The VMap Level 2 program is designed to provide vector-based geospatial data at high resolution. Each layer contains thematically consistent data.
Flip:
- It is Flight Information Publication (FLIP) which are sensitive flight critical mapping and charting type items produced by the National Geospatial-Intelligence Agency (NGA), foreign governments and
commercial vendors that are distributed by Defense Distribution Mapping and various civilian contractors.
- There are three standard types of FLIP’s covering eight geographic areas throughout the world. They are produced in increments varying from 28 to 365 days. Sufficient amounts of each product are printed to be retained as DLA stock supporting the customer.
DLA Distribution Korea follows DOD guidance on the use of active RFID Tags. DLA Distribution Korea will apply one (1) active data-rich SAVI ST 654 RFID tag with full content level detail to each 20/40 Container, 463L ALOC Pallet, or one (1) tag per DODAAC/direct delivery stop.
Return excess RFID tags and to: DLA Distribution Korea. Ship the RF tags to:
TCSP
DLA Distribution Korea
Unit 15758
Camp Carroll
APO AP 96260‐5758
The following statement will be placed on the side of the shipping package: "This package contains non-regulated lithium batteries." Please ensure the battery is reversed as this not only extends the life of the battery, but stops the process of registering the tag with local RFID interrogators.
As passive RFID technology is integrated into the supply and distribution chain, DLA Distribution Korea will support this technology.
