Rob Baker, chief, Contract Administration Division Supplier Operations Commodities Directorate, Defense Logistics Agency Aviation, explains how DLA measures and tracks businesses’ delinquent contracts with internal reporting tools to company representatives from a few of the more than 110 industry partners that participated in the DLA Aviation Industry Days May 16-17, 2017 in the Frank B. Lotts Conference Center on Defense Supply Center Richmond, Virginia. The information serves like a report card by looking at how many delinquent contracts businesses have divided by the total numbers of open contracts that equates to a delinquency percentage. (Photo by Jackie Roberts)