Business Systems Modernization 2
After problem-solving from September 1997 to February 2000, the Defense Logistics Agency stalled in its efforts to replace the Standard Automated Materiel Management System. Analysis by DLA’s Business Systems Modernization Steering Group and its transition partner, KPMG, led to the realization that merely replacing the agency’s signature technology wouldn’t solve the myriad problems plaguing it. The agency responded by expanding the scope of its reform.