RICHMOND, Va. –
Employee spotlight regularly features outstanding non-supervisory personnel from throughout the Defense Logistics Agency Aviation and other DLA employees on Defense Supply Center Richmond, Virginia. Organizational directors may submit names of employees they wish to feature in this column to DLA Aviation Public Affairs.
Name: Jessica Ozuna
Organization: DLA Aviation at Ogden, Utah
Years of Service: 15 years
What is your job title, and what do you do, specifically? I’m a business process analyst. BPAs provide job-related core training and support to all DLA Aviation at Ogden end users, assist in higher level problem solving along with DLA and Air Force system issues and serves as a touchpoint to DLA Aviation at Richmond on functional training related issues.
What do you like most about your job? The things I like most about my job are working with all DLA Aviation at Ogden end users, being able to see the full picture and how amazing and important each one of the end users are to make the DLA Aviation at Ogden team the BEST!
What aspect(s) of your current job gives you the most personal satisfaction and why? The “aha” moment. When you’re able to help an end user better under a process and you can see that the light bulb went on and they truly understand it.
If you could speak directly to the warfighters you support, what would you tell them? I would say thank you for your service! We appreciate you and it is an honor serving you!
If you could pick a personal motto, what would it be? My personal motto is short and simple. Fake it until you make it!
What is your favorite military aircraft and why? When I was serving in the Air Force as an air traffic controller, the A-10 Warthog was my favorite plane. I didn’t know much about it then, but it became one of the first that I could physically identify, and I have just loved it ever since.
What is your proudest accomplishment? My proudest accomplishment is being a mother to my three amazing kids.
Have you had a mentor that helped you grow in your career? If so who, and how did they help? I’ve had many mentors who have helped me throughout my career, too many to list them all. The most important one is my husband, Gilbert. He’s the one who told me, “Don’t worry, take the job. When I get home from deployment, I will teach you everything you need to know.”