Communications & Publications
DLA Customer Assistance Handbook
The DLA Customer Assistance Handbook is marked For Official Use Only and is not open to the public. Only DLA customers with a need to know will be granted access to the handbook, either online or in hard copy. If nongovernment people working on government projects require the DLA Customer Assistance Handbook, their government contracting officers should email the handbook editor.
The on-line version of the 21st Edition (2019) DLA Customer Assistance Handbook is available to DLA Customers with a ".mil" IP extension by clicking on the link.
DLA customers may pre-order a hard copy of the 21st Edition (2019) DLA Customer Assistance Handbook on-line by completing the Information Request Form. Anticipated delivery for pre-orders has been updated to October 2019.
Although we strive to provide current information for our customers in the handbook, things change quickly. So, you will find periodic updates to the handbook on the website as well. Thank you for your patience as the Handbook is updated.
DLA relies on customer input to help continually improve the DLA Customer Assistance Handbook. Feedback can be provided by email to the handbook editor.
Use the below link to access or print the DLA Conversion Schedule for 2019/2020. DLA Customers may request a hard copy by using the Information Request Form.
DLA Conversion Schedule - 2019/2020 (PDF Version)