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Applications | Feb. 3, 2022

STORES - Subsistence Total Order and Receipt Electronic System


STORES Information

The Subsistence Total Order and Receipt Electronic System (STORES) is DLA Troop Support-Subsistence web-based ordering system that allows customers to create and receipt Subsistence products.

If you completed a DLA Account Management and Provisioning System (AMPS) request to gain access to STORES, you will receive an e-mail notification from AMPS annually asking you to confirm that you still require STORES access. In order to maintain your STORES account, please access the link in the e-mail when you receive it and choose to ‘Extend’. If you no longer require access to STORES, you may choose to ‘Expire’.
***When the annual renewal e-mail is not addressed, it may result in interruption to your STORES access***


STORES Customers and Vendors

STORES accounts that have been inactive for a period of 45 days will be disabled.

If you still require access to STORES, please log in to your account via https://www.stores.dla.mil/Stores_Web/Default.aspx  at least once per 45 days.

If your account is disabled for inactivity, you will need to begin a new account request per the instructions found on the STORES site , review the User Agreement and continue on to New Account Request Form for detailed instructions or, contact the DLA Enterprise Help Desk via 1-855-352-0001.

STORES is an EPC Standard Service. STORES & EDI Requirements


Assistance and Contact Information

STORES Helpdesk

CONUS (Philadelphia): COM: 888-755-4756, Email: dlacontactcenter@dla.mil
OCONUS Europe: DSN: 324-206-9685; COM: +49-631-71069685; Cell: +49173-384-1835
DLA Troop Support Europe and Africa STORES Helpdesk: Email: dlatsstorehelp@dla.mil
OCONUS Pacific: DSN: 315-243-3874; COM: +81-46-8163874

For a list of STORES POC's (CONUS) see the URL below:
http://www.dla.mil/TroopSupport/Subsistence/Foodservices/Regions/CONUS

For a list of STORES POC's (OCONUS) see the URL below:
http://www.dla.mil/TroopSupport/Subsistence/Foodservices/Regions/OCONUS