Access available via CAC or login and password
JCP Portal
The JCP portal is the primary interface for contractors to manage their Joint Certification Program certifications.
The portal's online application process incorporates all the information required for the DD Form 2345. Users fill out the necessary DD Form 2345 fields directly within the portal's interface; paper and emailed forms are no longer accepted. The system has separate application paths for U.S. and Canadian companies to account for legal differences. Users may submit initial applications, revisions, and renewals.
The portal also facilitates applications for DLA Enhanced Validation (DEV), which grants access to a higher level of export-controlled data within DLA systems like DIBBS and cFolders. Once certified, you can download your recent DD2345 from the system.
United States Certification
Before you log into the JCP portal, make sure you’ve completed these:
- Register in SAM (System for Award Management) and obtain a CAGE Code (U.S.)
- Ensure your SAM registration is active and accurate.To ensure timely access to unclassified export controlled data and reduce the chance of having to reapply, your SAM registration must not expire within 90 days of submitting your JCP application.
- Complete a NIST SP 800-171 cybersecurity self-assessment and upload results to the Supplier Performance Risk System (SPRS) – Re-accomplish every 3-Years
- Review and complete the Introduction to Proper Handling of Export-Controlled Technical Data training (PDF)
- Install Google Authenticator for two-factor authentication
- Access the JCP Portal and click on Register
- There are two options:
- Username & Password
- CAC User
- All fields must be filled in
- Click on Login
- Type in your Username and Password or CAC
- Get your Authentication Code from your ‘Google Authenticator’
- Type that code into the Authentication Code box
- Reminder the authentication code changes at least every 30 seconds or sooner
Once logged in you can update your ‘Profile’ information or ‘Reset’ your password anytime.
1. Proof of Business
HQ DLA requires the ‘Proof of Business’ to be from the Secretary of State office for the State of Incorporation that you have listed in your SAM.gov account under the ‘Business Information’ section
The ‘Proof of Business’ document you upload to the portal application must indicate your CAGE is in ‘Good Standing’ or holds an equivalent status. The document must with dated within 12 months of your application to the portal
Proof of Business (Sole Proprietor) – Provide a copy of one of the following documents for your JCP application in the Portal:
- DBA Filing ("Doing Business As")
- Business License/Permit
- Licenses issued by local, city, or county governments
- Professional License
- Certifications required for specific industries (e.g., salon, construction).
- Lease Agreements
- Federal Tax ID
Proof of Business (Native American Tribal)
- Three Main Structures:
- IRA Section 17 Corporations
- Tribally Chartered Corporations
- State Charted Tribal Corporations
2. Certification Statement of Export Control Compliance
3. Other Documents
Other documents are determined by the answers provided to certain questions in the application
Examples:
- Directorate of Defense Trade Controls (DDTC) Letter
- Export License
- Certified DD Form 2345 (For DEV applications only)
- Manufacturing Licensing Agreements (MLA)
- Technical Assistance Agreements (TAA)
- Distribution Agreements (establish warehouse/distribution point abroad)
Once your JCP portal application enters processing, you must respond to all JCP Analyst request for corrections and/or documentation within 90 days. If no response is received, the system will automatically "Reject/Cancel" your application and you will be required to submit a new JCP portal application.
Canada Certification
Before you log into the portal, make sure you’ve completed all the required steps that apply to your specific situation.
- Ensure you have a NCAGE code
- If needed, Register in SAM (U.S. System for Award Management)
- Ensure your SAM registration (expires annually) is active and accurate
- If completing a NIST SP 800-171 cybersecurity self-assessment, upload results to the SPRS (renewal required every 3-years)
- Review and complete the Introduction to Proper Handling of DoD Export-Controlled Technical Data (PDF)
- Install Google Authenticator for two-factor authentication to access the Portal
To Access the JCP Portal the 1st time:
- Go to the JCP Portal, click on Register
- You will be required to enter your Username & Password
- All fields must be filled in to proceed
- Click on Login
- Once logged in you can update your ‘Profile’ information or ‘Reset’ your password anytime
- Type in your Username and Password or CAC
- Get your Authentication Code from your ‘Google Authenticator’
- Type that code into the Authentication Code box
- Reminder the authentication code changes at least every 30 seconds or sooner
Once your JCP portal application enters processing, you must respond to all JCP Analyst request for corrections and/or documentation within 90 days. If no response is received, the system will automatically "Reject/Cancel" your application and you will be required to submit a new JCP portal application.
JCP Portal FAQs
As of August 1st, 2024, all JCP account registrants are required to log into the JCP Portal at least every 35 days to keep their accounts active.
- Accounts not active past 35 days will be disabled
- A warning email from j62.dacs@dla.mil will be sent five (5) days and then one (1) day prior to your account being locked.
- If you find that your account is locked/disabled, please go to the DACS Portal and click the "Unlock Account" link
- You will need to provide your username and email address to unlock/enable your JCP Portal account
Reference Guides
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This document provides end user instructions for gaining access to and processing applications in the JCP Portal.
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In your JCP Portal application, after you have provided your Applicant Information and Data Custodian data, you will be asked a series of questions to inform and justify your requirement for certification with the JCP. We have put together this guide to help you answer these 11 questions. We have explanations as well as example of possible answers.
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Once in the Portal application, after completing the Applicant Information and the Data Custodian information, you will have the option to Add an Alternate Data Custodian (DC). Next you will be asked to supply information relating to your business activities and justification for JCP certification.
Assistance and Contact Information
Experiencing JCP Portal Issues?
Contact DISA Global Service for assistance:
Email: disa.global.servicedesk.mbx.dla-ticket-request@mail.mil
Phone: 844-DISA-HLP (844-347-2457) Press 5 to get DLA
When contacting DISA, please reference: J62KAA - DACS-JCP (JCP Portal)
Make sure to provide your Entity Name & CAGE Code and clearly indicate the nature of your request (Password Reset, Secret key reset, or Username/Password update).
Customer Interaction Center (CIC)
The CIC is your 24/7/365 (including weekends and holidays) support hub for Defense Logistics Agency related inquiries. Most issues are handled on the first contact.
Toll-Free: 1-877-DLA-CALL (1-877-352-2255)
Commercial: 269-704-7921
Email: dlacontactcenter@dla.mil
Callers - Must provide the Entity Name and CAGE/NCAGE code.