SELF-HELP TOOLS are available to answer frequently asked questions, like "What item do I need? Is that item available?" or "Where's my stuff? And how do I report a problem?" 

The DLA CUSTOMER INTERACTION CENTER is the “One Call Resolution” for all logistics issues related to DLA, 24 hours a day, 7 days a week, including government holidays.
  • Toll Free: 1-877-DLA-CALL (1-877-352-2255)
  • DSN CONUS/OCONUS: 877-352-2255
  • Commercial: 269-704-7921
  • Email:
Looking to reach a specific office? DLA's Contact Us page has agencywide phone numbers organized by office.

As the nation’s combat logistics support agency, the Defense Logistics Agency manages the global supply chain – from raw materials to end user to disposition – for the Army, Navy, Air Force, Marine Corps, Coast Guard, 10 combatant commands, other federal agencies, and partner and allied nations. DLA is a global enterprise – wherever the United States has a significant military presence, DLA is there to support.

New to working with DLA? The buttons above provide tools to answer some of the most common questions.

  • DLA At A Glance provides a quick look at what the agency does.
  • About DLA provides information on DLA's locations worldwide.

A trainer in front of a videoteleconference screen, linking to the Logistics Information Services training page

Logistics Information Services training is available for working with DLA and many products, services and applications it offers, in a variety of formats throughout the year.

Small Business training is also available to small businesses that work with DLA's Aviation and Land and Maritime purchasing activities through the Training Knowledge Opportunities system.

A worker and a servicemember examine parts
Resource Description
FedMall Provides access to requisitions, research, and tracking tools for DLA inventory
Disposition Services Excess property reutilization, transfer and demilitarization; does environmental disposal and reuse
Find a disposition location Find a location to dispose of military equipment
Law enforcement support Facilitating the transfer of excess DoD equipment to law enforcement agencies
Logistics applications EFOIA Electronic versions of documents used in Logistics Information Services applications
Disposition Services EFOIA Electronic versions of documents requested through DLA Disposition Services
iRAPT Invoice, Receipt, Acceptance, and Property Transfer for electronic invoicing, receipt, and acceptance
Document Services Supports automated document production, printing services, digital conversion and document storage
eProcurement Provides the DLA Automated Master Solicitation and other requirement and procurement documents
Service members receive assistance turning in equipment on palletsThe Digital DSR is your turn-in toolkit for a seamless turn-in experience with DLA Disposition Services, and has everything you need to turn in excess military property.

More assistance on specific turn-in areas:

DLA Headquarters News

Information Operations uses variety of problem-solving tools
DLA Information Operations uses a variety of tools to improve efficiency and capabilities of the agency's technology services. Courtesy graphic
Dec. 13, 2018 - DLA Information Operations uses a variety of tools — human-centered design, agile development and continuous process improvement — to solve problems or tackle new projects. These tools share common features but differ in audience, methods, and outcomes.

Blind snack bar proprietor retires
Blind snack bar proprietor Clellan Vandevander and his wife Naomi will close Mac’s Snack Bar Dec. 28. The couple is relocating to central Florida where they have family. Photo by Irene Smith
Dec. 10, 2018 - It’s 4 a.m. and the silver urn coffee pots are percolating with hot coffee. Christmas music plays in the background. The Defense Logistics Agency police force eagerly fill their coffee cups and hail the snack shop’s 80 year old proprietor Clellan Vandevander, affectionately known as “Mac.”

Headquarters complex employees ring in the holidays
Organizers of the open house event, Deborah Reeves (second from left) and Charles Brown (far right) pose with participants of the “Ugly Sweater/Most Festively-dressed Contest.” Photo by Teodora Mocanu
Dec. 7, 2018 - McNamara Headquarters Complex employees celebrated an annual tradition at the Dec. 6 Christmas tree lighting ceremony and holiday social. Before the tree lighting ceremony, DLA Director Army Lt. Gen. Darrell Williams hosted an agencywide open house event to encourage its employees to share talents, mingle and partake in refreshments.

Adopt-a-Family Program lets employees spread goodwill, Christmas cheer to HQC families
All McNamara Headquarters Complex employees are invited to participate in the Annual Adopt-a-Family Program.
Dec. 6, 2018 - All McNamara Headquarters Complex employees are invited to participate in the Annual Adopt-a-Family Program.

The bots are coming: Robotic process automation saves DLA time, money
Time-consuming, tedious manual processes are now being done via robotic process automation, adding efficiency and saving costs. Graphic by Paul Crank
Dec. 4, 2018 - DLA is using robotic process automation, also called bots, to eliminate repetitive, manual tasks and benefit the agency.

Strategic Data Services Office to connect employees, mission through technology
A new video highlights the DLA Strategic Data Services Office created by Defense Logistics Agency Information Operations.
Dec. 3, 2018 - A new video highlights the new DLA Strategic Data Services Office, established by DLA Information Operations to create a data-driven culture.

DLA charges into world of artificial intelligence
VAL is a new form of artificial intelligence employees can use to find solutions to IT problems. (Graphic adapted by Paul Crank)
Nov. 27, 2018 - Although "artificial intelligence" often conjures thoughts of Iron Man’s JARVIS or Star Trek’s Data, a new form of AI now in use at the Defense Logistics Agency is available to help employees solve IT problems.

Fuel’s Gold
Defense Logistics Agency Energy Hawaii Quality Assurance Representative Daniel Muranaka handles a sample from one of Naval Facilities Engineering Command Hawaii fuel oil reclaimed tanks. The samples were delivered to Island Energy Services to conduct testing. Photo courtesy of Daniel Muranaka.
Nov. 26, 2018 - When Daniel Muranaka learned the Navy was spending a lot of money to dispose of its used fuel oil, he decided to do something about it – and found a way to not only save up to $1 million per year but actually generate a revenue.

Loglines November-December 2018 Cover image