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Customer Registration: Before You Begin

Before you start, be sure that you have a valid authentication certificate, such as a CAC card, PIV card, or a soft certificate available to your web browser. If you intend to have purchasing authority, you need the credit card (e.g. Government Purchase Card, GPC) information and/or MILSTRIP information.

Find more on the most appropriate authentication option for you:

  • Common Access Card (CAC): a credit card-sized smart card issued by the DoD to uniformed service personnel, DoD civilian employees, and eligible contractors. Learn more about getting a CAC.
  • Personal Identify Verification (PIV) card: a credit card-sized smart card issued by the U.S. federal government in accordance with Homeland Security Presidential Directive 12 (HSPD-12) requirements for a common identification standard for all federal employees and contractors. Learn more about getting a PIV.
  • Soft Certificate: DLA uses a Public Key Infrastructure (PKI) certificate as a soft certificate. As an alternative to the physical smart card, you may also obtain a software-based X.509 certificate, which you import a file into your browser’s personal certificate store. Learn more about getting a Soft Certificate/PKI.


Registration Process

We are processing FedMall registrations in 5 to 10 working days. You will receive email confirmation when your registration is complete. To avoid delays in your application, please refrain from contacting the DLA Enterprise Service Desk to request a status update prior to the 10-day waiting period. Thank you for your patience.

  • Visit FedMall.
  • Select your certificate and enter your pin, if prompted. (Note: if you are not prompted to select a certificate or if you are unable to proceed with your selected certificate, use the links in the sidebar for more information.)
  • Read and accept the standard notice and consent.
  • Navigate to the registration page.
  • Complete the one-page registration form.

That’s it! Once you submit your registration, you will automatically be approved as a registered FedMall customer and be ready to shop. You may optionally add payment methods or request additional permissions.



The COVID-19 Contingency Store is a restricted storefront within FedMall offered to select Federal Government Contractor personnel in need of Non-Medical Personal Protective Equipment (PPE) and similar material in response to the Federal COVID-19 relief effort.


Training courses, to include webinars, are available to provide a comprehensive overview of FedMall. Our instructors work closely with the FedMall program office team to provide the most up to date information and are able to customize the training based on the customers requirements. For information on training platforms, please visit the: