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Supplier Video Resources

Find educational videos on various topics related to working with DLA:

DLA Small Business Web Series Trainings

Video by James Bruff

DLA Packaging Episode 9 - Supply Discrepancy Reports (SDR)/Quality Notifications (QN)

Defense Logistics Agency

Feb. 4, 2026 | 9:19

This is part of the DLA web series on packaging, hosted by the DLA Small Business Office. This is the ninth episode in the packaging series and will review packaging and marking related Supply Discrepancy Reports (SDR)/Quality Notifications (QN). This episode will provide information on Supply Discrepancy Reports which are referred to as Quality Notifications in the DLA Enterprise Business System or EBS, why they are submitted, and actions taken after submission. We will discuss • The purpose of an SDR • Packaging Discrepancies • Verification at Time of Receipt • Negative Impacts of Discrepant Packaging and Marking • Non-Compliant Shipments • Procurement Note C14 • Packaging Thresholds and Actions • Post Awards Requests PAN: S1000-26-0013

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Packaging TrainingSmall Business Web SeriesDLA Small Business ProgramsMilitary Packaging

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DLA Packaging Episode 9 - Supply Discrepancy Reports (SDR)/Quality Notifications (QN)

DLA Packaging Episode 9 - Supply Discrepancy Reports (SDR)/Quality Notifications (QN)

DLA Packaging Episode 8 - Quantity Per Unit Package and Unit of Issue

DLA Packaging Episode 8 - Quantity Per Unit Package and Unit of Issue

DLA Packaging Episode 6 - Differences in Military and Commercial Packaging

DLA Packaging Episode 6 - Differences in Military and Commercial Packaging

DLA Packaging Episode 7 - Marking and Labeling Requirements

DLA Packaging Episode 7 - Marking and Labeling Requirements

Episode No1. WebShorts - JCP Prerequisites

Episode No1. WebShorts - JCP Prerequisites

DLA Packaging Episode 5 Military Methods of Preservation

DLA Packaging Episode 5 Military Methods of Preservation

DLA Packaging Episode 1 Importance of Military Packaging

DLA Packaging Episode 1 Importance of Military Packaging

DLA Packaging Episode 2 Locating Contractual Packaging Requirements

DLA Packaging Episode 2 Locating Contractual Packaging Requirements

DLA Packaging Episode 3 Interpreting and Understanding Packaging Requirements

DLA Packaging Episode 3 Interpreting and Understanding Packaging Requirements

DLA Packaging Episode 4 Finding Packaging Standards & Specifications

DLA Packaging Episode 4 Finding Packaging Standards & Specifications

More Videos

Doing Business with DLA

Watch to get a high level overview of what it means to do business with DLA.

Cybersecurity

Cybersecurity Maturity Model Certification (CMMC) Proposed Rule Overview

DoD CIO Cybersecurity Maturity Model Certification (CMMC) Program

New Project Spectrum Experience showcases the newest website and features Suppliers can utilize.

Invoicing

Combo Invoicing process is followed when a Supplier needs to submit an invoice and a receiving report at the same time in Wide Area Workflow (WAWF). This is one of the more common types of invoicing Suppliers use with DLA.

Packaging

Combined Packaging Requirements Visual Aid Video (long version)

March 9, 2023 | 12:22

This video will clarify the necessary steps to print and apply labels and using the correct packaging, marking, and pallets for material shipped to the Defense Logistics Agency, or (DLA).

Identification Markings Visual Aid Video

March 9, 2023 | 1:52

This video will show what is required to be printed on unit and intermediate packages. All material shipped to a DLA distribution center or directly to a DLA customer are required to have MIL-STD-129 identification markings. MIL-STD-129 provides detailed instructions and illustrations for the information required on each unit package, intermediate package, and exterior pack. This video will show what is required to be printed on unit and intermediate packages.

Packaging Visual Aid Video (short version)

March 9, 2023 | 2:54

The video explains that material shipped to DLA is required to be packaged in accordance with Section B on the contract, which lists the Technical and Quality (TQ) Master List of Requirements and the DLA Packaging Requirements for Procurement. DLA shipments have the chance to be sent to locations all over the world, so adherence to these regulations is critical for the safe transport and storage of a wide range of material and destination storage requirements.

DLA Distribution Vendor Shipping Requirements (close-captioned)

Aug. 29, 2016 | 6:16

A key part of DLA is its 24 distribution centers located worldwide.
This video provides guidance to vendors on proper shipping requirements to DLA Distribution to allow DLA Distribution personnel to quickly process receipts and make materiel available faster to customers. Materiel received, stored, and issued within DLA Distribution Centers require proper care to ensure the items remain in a ready-for-issue condition. For more information contact: The officer/administrator on your contract

COSIS Module 1: Care of Long Life Reusable Containers (LLRCs)

Feb. 18, 2021 | 19:30

This video explains how to conduct required monthly COSIS inspections of LLRCs and perform minor remediations. Physical inspection criteria, interpreting humidity indicators and the use of desiccant are thoroughly covered.

COSIS Module 2: Determining Preservation Requirements

Feb. 18, 2021 | 22:14

This video explains the 12 Character packaging code, special packaging instructions (SPIs), relevant doctrine and the most commonly used packaging materials to determine an item's preservation requirements.

COSIS Module 3: Preservation Requirements Walkthrough

Feb. 18, 2021 | 15:46

In this step by step walkthrough the viewer will learn how to use an item's NIIN to develop a list of all the materials and processes required to remediate an item. This includes determining the correct method of preservation, preservative coating, cleaning method, wrap and barrier materials, cushioning and dunnage, and unit container. Prerequisite: Module 2

COSIS Module 4: Packaging Remediation

Feb. 18, 2021 | 19:39

This video describes the tools, materials and layout of an effective packaging remediation work area and steps through the physical remediation of the MOP 41 item we researched in Module 3.

COSIS Module 5: Unit Pack Marking Requirements

Feb. 18, 2021 | 22:17

This video explains what item information and special markings must be placed on the unit pack to ensure Army material is identifiable and handled correctly.

COSIS Module 6: Care and Remediation of ESDS Items

Dec. 13, 2021 | 19:28

This video teaches personnel how to properly inspect, handle and remediate packaging for items sensitive to electrostatic discharge.

DLA Distribution: How to Process Customer Returns (for Military Services)

Feb. 8, 2021 | 5:54

A key part of DLA are its distribution centers located worldwide. This video provides guidance to vendors on how to process a customer return for military services. For more information contact: The officer/administrator on your contract.

DLA Distribution: CCP Receipt Process (open caption)

Feb. 8, 2021 | 7:03

DLA Distribution: CCP Receipt Process

DLA Distribution Vendor Video Supply Discrepancy (open caption)

Feb. 8, 2021 | 12:16

A key part of DLA are its distribution centers located worldwide. Receiving is where everything starts in the distribution process. Supply discrepancy is a general term used to describe any variation in goods received from data shown on any authorized shipping document that is not the result of a transportation discrepancy or product quality deficiency. Anyone who writes SDRs is a key player within the Department of Defense supply chain and should watch this video to learn more supply...

Pallet Type Visual Aid Video

March 9, 2023 | 1:48

This video shows the correct pallet type and heat- treatment stamp to help vendors ensure they are meeting DLA’s requirements. For many reasons, DLA requires palletized material to be shipped on 4-Way Wing-Tipped pallets specified in DLA TQ Requirement RP001. DLA also has a requirement for the pallet to be heat-treated with a stamp indication such, or the shipment cannot be accepted.

Shelf Life Visual Aid Video

March 9, 2023 | 1:55

This video describes the process when your contract award contains a shelf-life requirement. It is important to use the correct shelf-life format on the packaging labels and to use the shelf-life time periods identified on the award. There are two shelf-life types, Type I and Type II. The required dates can be entered into the Vendor Shipment Module (VSM) when creating labels for your shipments to DLA. Examples of materials with a shelf life include tires, batteries, and fluid filters.

Combined Packaging Requirements Visual Aid Video (long version)

Now Playing

12:22

Combined Packaging Requirements Visual Aid Video (long version)

Identification Markings Visual Aid Video

Now Playing

1:52

Identification Markings Visual Aid Video

Packaging Visual Aid Video (short version)

Now Playing

2:54

Packaging Visual Aid Video (short version)

DLA Distribution Vendor Shipping Requirements (close-captioned)

Now Playing

6:16

DLA Distribution Vendor Shipping Requirements (close-captioned)

COSIS Module 1: Care of Long Life Reusable Containers (LLRCs)

Now Playing

19:30

COSIS Module 1: Care of Long Life Reusable Containers (LLRCs)

COSIS Module 2: Determining Preservation Requirements

Now Playing

22:14

COSIS Module 2: Determining Preservation Requirements

COSIS Module 3: Preservation Requirements Walkthrough

Now Playing

15:46

COSIS Module 3: Preservation Requirements Walkthrough

COSIS Module 4: Packaging Remediation

Now Playing

19:39

COSIS Module 4: Packaging Remediation

COSIS Module 5: Unit Pack Marking Requirements

Now Playing

22:17

COSIS Module 5: Unit Pack Marking Requirements

COSIS Module 6: Care and Remediation of ESDS Items

Now Playing

19:28

COSIS Module 6: Care and Remediation of ESDS Items

DLA Distribution: How to Process Customer Returns (for Military Services)

Now Playing

5:54

DLA Distribution: How to Process Customer Returns (for Military Services)

DLA Distribution: CCP Receipt Process (open caption)

Now Playing

7:03

DLA Distribution: CCP Receipt Process (open caption)

DLA Distribution Vendor Video Supply Discrepancy (open caption)

Now Playing

12:16

DLA Distribution Vendor Video Supply Discrepancy (open caption)

Pallet Type Visual Aid Video

Now Playing

1:48

Pallet Type Visual Aid Video

Shelf Life Visual Aid Video

Now Playing

1:55

Shelf Life Visual Aid Video

Distribution and Shipping

DLA Distribution Vendor Shipping Requirements

DLA Distribution: How to Process Customer Returns (for Military Customers)

DLA Distribution Consolidation & Containerization for Vendors

National Stock Number

National Stock Number
The following video describes what a National Stock Number (NSN) is and how it is generated.

Vendor Shipment Module

Vendor Shipment Module
The following video describes what the Vendor Shipment Module is and how it is used by Suppliers or Vendors.