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FedMall Current Information and Next Events

***FedMall is currently experiencing issues impacting FedMall. The following ordering procedures are in place:

· DoD customers please use your service MILSTRIP ordering processes or commodity-based ordering systems such as STORES, DMLSS, eCAT, FFAVORS.
· Credit Card Orders for Wildland Fire Protection customers will be supported by the DLA Customer Interaction Center (CIC).
· No other credit card ordering will be supported by the DLA CIC.
· Qualifying emergency requisitions should be submitted via phone at 1-877-352-2255, DSN CONUS/OCONUS 877-352-2255, email at dlacontactcenter@dla.mil or fax 1-269-961-7791, DSN 661-7791

***FedMall will be conducting nightly maintenance from 2000-0001 ET. FedMall may be offline during these hours.

FEDMALL IS HERE!

Federal Mall (FedMall) is up and running! FedMall, which replaces DOD EMALL, is a full-service, web-based online ordering site with the ability to find and acquire goods from commercial and government sources for federal, sate and local agencies as well as other authorized buyers.

Starting Wednesday, June 21, DLA will hold informational town halls to better inform our customers about the capabilities of FedMall. The schedule, dial-in number, and web conference information is posted here.

There is some important information all customers should be aware of to transition to FedMall.

  • DOD EMALL IS PERMANENTLY SHUT DOWN. Purchases made in DOD EMALL prior to June 13 will follow the normal purchase cycle. DOD EMALL will be completely decommissioned June 30. 
  • FEDMALL REGISTRATION IS STILL OPEN

Suppliers Requirements and Procedures

The Supplier Portal is designed for vendors who wish to sell items in FedMall. From the Supplier Portal, vendors may view and maintain catalogs, access purchase orders, and manage their FedMall accounts. Suppliers are welcome to register and upload their business catalogs. The following guides will support your registration and upload actions: 

How do I become a FedMall Supplier? First, make sure you have each of the following:

  1. A CAC card, a PIV card, or a soft certificate available to your web browser
  2. A valid CAGE Code
  3. An active SAM.gov registration
  4. The contract number and related information.
  5. Register at the Supplier Portal

Frequently Asked Questions

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User will need to register for new accounts in FedMall. Current DOD EMALL accounts will not be migrated.


Users will be required to authenticate with a digital certificate. User names and passwords will not be allowed.

 

All items on DOD EMALL will be available on Fedmall pending supplier migrating their catalog information onto the new e-Commerce site.  This is at each vendors discretion.  


Modern e-commerce platform with improved Search, Product Details, etc.


Training will be provided through self-help web based resources. The resources can be accessed by logging into the homepage and clicking on self-help link. Besides any training provided and/or announced by the PMO, the "Quick Start" guides will serve as your source of information and training. These are located on this site.


Although analytics capabilities are being considered for future upgrade on FedMall, this capability will not be available upon go-live.


The Customer Interaction Center is available 24 hours a day, 7 days a week to assist at dlacontactcenter@dla.mil or 1-877-352-2255.


Be prepared to register. The registration process is the same, however, for Government Purchase Card purchases, customers will now be required to provide their Procurement Authority Appointing Official DoDAAC. This is the first six characters of all contract numbers awarded by your Agency/Organization Program Coordinator’s (A/OPC) contracting activity. If you do not know the Procurement Authority Appointing Official DoDAAC, contact your Billing Official or A/OPC.