IGD 1008: Communication

1.0

PURPOSE

 

 

 

This IGD will describe how incoming ESOH communications are received, responded to, and documented by our personnel and those working on our behalf. Significant environmental aspects will be communicated via the internet (I Am The Key).

 

 

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2.0

PROCESS

 

 

 

 

 

2.1

Two-Way Internal Communication Sources

 

 

 

 

Two-way internal communications between the various levels and functions of the organization ( Figure 1, "Environmental Internal/External Communications Flowchart") regarding Environmental Aspects, Safety and Occupational Health Risk and ESHOMS activities are accomplished through the following:

 

 

 

 

a)

The Corporate ESOH policies and general ESOH awareness communications are provided through the various methods including but not limited to:

 

 

 

 

 

1.

Environmental awareness training, procedures and policy

 

 

2.

Multi-media publications of general or specific topics of interest, including environmental aspects and their impacts

 

 

3.

Various group, directorate, and depot meetings, including safety/environmental meetings and pre-work conferences

 

 

4.

E-mail

 

 

5.

Annex to the DLA Communication Plan



6.

 

Formation of specialized teams such as Management of Change Team

.

 

b)

Employees shall be:

 

 

 

 

 

1.

Involved in the development and review of policies and procedures to manage risks;

2.

Consulted where there are any changes that affect workplace health and safety;

3.

Represented on health and safety matters and benefits of improved performance; 

4.

Informed as to who their employee Safety Monitor is as well as their specified management appointee (see ISO 14001:2004 Section 4.4.1);

5.

Aware of potential consequences to environment and mission if procedures are not followed

 

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The members of the Directorate of Material Management are responsible for ensuring that two-way internal communications are appropriately conveyed throughout the levels and functions within their respective organizations.

 

 

 

 

 

2.2

Two-Way External Communication Sources

 

 

 

 

a)

Two-way external communications typically fall into these categories:

 

 

 

 

 

To/from the Headquarters on matters pertaining to its ESOH issues with:

 

 

 

  • General Public and Media
  • Regulatory and Governmental Agencies
  • Industry and Environmental Organizations
  • Other constituencies, e.g., Public Opinion Leaders

 

b)

ESOH issues are communicated by Strategic Materials to external stakeholders by various methods including:

 

 

 

 

 

1.

Community Outreach Meetings

2.

Community Newsletters

3.

T.V./local radio interviews with the Environmental Group and Public Affairs

4.

Web site: iamthekey

5.

Annex to the DLA Communication Plan

 

 

 

 

c)

Within 24 hours or receipt, any communications received from a regulatory agency, which are enforcement oriented, i.e., Notice of Violation (NOV), summons and complaint, etc., will be coordinated through the Directorate of Material Management.

 

 

 

 

d)

Any communication with news media and community members must follow "News Media, Elected Officials and Community Contact Procedures" (see link to this policy below in Section 3.8).

 

 

 

 

e)

Depot Managers or other designee will be responsible for receiving communication with regulatory agencies and reporting as noted in 2.2 a), above.

 

 

 

 

f)

New employees and contractors will be informed of the ESOHMS policy elements via the Depot specific "ESOH Orientation Guide".

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3.0

EXAMPLES OF ESOHMS SUPPORTING DOCUMENTATION REFERENCES

 

 

 

 

The references listed below are not intended to be all inclusive but rather to provide examples of typical documentation and records, illustrative of the ESOHMS.

 

 

 

 

3.1

Figure 1, Environmental Internal/External Communications Flowchart

     

 

3.2

News Media and Community Contact Log News Media

 

 

 

 

3.3

Elected Officials and Community Contact Procedures

 

 

 

 

3.4

Annex to the DLA Communication Plan

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