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Vendor Support Contact Information

As Vendors work with a variety of different Government agencies and offices, contact information is key to sustaining business with DLA Aviation.

View and search important contact information cards by keyword, or find contact information using the quick search category options.

To see all, view the Vendor Support Contact Information Document (PDF).

Last updated: July 10, 2024

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APEX Accelerators

Apex Accelerators, formally known as Procurement Technical Assistance Program, assists businesses in pursuit of a federal government contracts by providing education and training to ensure that all businesses become capable of participating in federal, state, and local government contracts.

Contact Information:

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Defense Finance Accounting System (DFAS)

Contact Information:

DFAS Helpdesk
Phone:  800-756-4571 option 6

POC: Jason Martin
Email:  jason.l.martin7.civ@mail.mil
Supervisory Customer Service Rep.
DFAS Columbus (JACCA)
Comm 614-701-2345/DSN 791-2345

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DLA Aviation Command Structure

See all offices under DLA Aviation's Command Structure.

Visit the DLA Aviation Command Structure page.

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DLA Aviation Small Business Office

Contact Information:

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DLA Headquarters Small Business Office

For more information and Vendor resources, see Small Business.

For help or questions for Small Business, see Small Business Contact Us.

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DLA Land and Maritime Small Business Office

Contact Information:

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Packaging Questions

For General Inquires with DLA Packaging:

 dla_pkg_sr@dla.mil

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Payment

To contact the Defense Finance Accounting Service (DFAS)  help desk, choose one of the following options:

Contact Information:

Tip: For more assistance, go to DFAS customer service 

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Post Award Request

A Post Award Request is the initial point of contact for Vendors to request support from the contract administrators.

Contact Information:
To receive help from Post Award, submit a PAR. 

  

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Procurement Integrated Enterprise Environment (PIEE) Account Log In

For help on logging into your PIEE account, choose one of the following options:

Contact Information:

Note: For more information, visit how to contact PIEE. 

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Procurement Integrated Enterprise Environment/Wide Area Workflow (PIEE/WAWF)

For WAWF assistance, use one of the following options:

Contact Information:

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Technical (PDMD Helpdesk)

Get assistance for Government Technical Requirements and Drawings from the Product Data Management Division (PDMD) help desk.

Contact Information:

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Vendor Shipment Module (VSM)

VSM contact Information is below:

Contact VSM Support Staff (DLA Administered Contracts)
Help Desk personnel are available Monday - Friday from 6 a.m. - 5 p.m. Eastern
Phone:  1-800-456-5507
E-Mail:  delivery@dla.mil

VSM Help Desk for DCMA Administered Contracts
DCMA Help Desk personnel are available Monday - Friday from 7 a.m. - 3:30 p.m. Central
Phone:  1-314-331-4940
E-mail:  dcma.stlouis-mo.central-rc.mbx.vsm-shipments-transportation@mail.mil