DLA Enterprise External Business Portal

Visit the DLA Enterprise External Business Portal


This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.

The DLA EEBP provides industry and military service personnel with centralized access to DLA Business Services. If this is your first time using the portal, or if you're looking for more in-depth directions about how to use the portal, please see the DLA EEBP job aid. If you have technical needs, account access issues, or general questions, please see the assistance section at the bottom of the page.


DLA Enterprise External Business Portal Systems


Find out more about the variety of services available through the DLA EEBP by selecting a system name below.

Click here to expand contentClick here to collapse content  ESA: Engineering Support Activities



The 339 Records Management System Program gives military Engineering Support Activities  online access in one place to access Engineering Support Requests. RMS is a standardized workflow system that provides capability to accept, reject, assign, forward and re-route requests, improving operational metrics and enhancing timely and relevant engineering support. It provides a single enterprise application for management of all Engineering support by using Systems Applications and Products, DLA's enterprise application for logistics and materials management. This system is the single repository for all DLA Engineering support requests from June 1991 forward. This system also provides access to various reports to include the Listing, Summary, Quality, Transaction History, Cost Comparison, Actual Location and 339 Processing Time.

For latest supplier information, visit the Supplier Information Resource Center website.

For 339 Records Management technical support contact the Enterprise Helpdesk at: enterpriseithelpdesk@dla.mil Or call: (toll free) 1-855-352-0001

To gain access to 339 Records Management, visit the Account Management and Provisioning System. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.


Click here to expand contentClick here to collapse content  DDE/CE: Data Demand Exchange/Customer Collaboration

Demand Data Exchange / Customer Collaboration enables DLA and its customers to collaboratively manage their future supply plans/order forecasts through the use of a web-based planning tool. This information is an integral part of the DLA final published forecast. This tool set provides the customer with a mechanism to share their future supply requirements with DLA on a monthly basis and was designed to improve customer support, through real time monthly collaboration, resulting in more reliable forecast, reduced shelf stock, and reduced customer wait time. Customer information added to the statistical forecast improves the overall accuracy of the forecast. Improvements to forecast accuracy allow DLA to operate with reduced inventory, cutting costs significantly while simultaneously reducing customer wait time, an inventory measure of operational readiness.

System Requirements: Use of the DDE/CC tool website requires Microsoft Windows 2000 Professional, SP 4, or later, and Microsoft Windows XP, SP 1, SP 2, or later.

For more information, visit the DDE/CC customer support page. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.

For DDE/CC functional support, contact: collaboration@dla.mil

For DDE/CC technical support contact the DLA Information Operations Richmond Helpdesk at: enterpriseithelpdesk@dla.mil Or call: (toll free) 1-855-352-0001 or 804-279-4357.

To gain access to Demand Data Exchange / Customer Collaboration visit the Account Management and Provisioning System. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.


Click here to expand contentClick here to collapse content  Real Property: Installation Support

DLA uses integrated tools to manage installations and assets for which DLA has funding responsibility for production support. These tools enable DLA to track projects and maintenance work performed from beginning to end.

The DLA External Enterprise Business Portal allows military service, federal government, and contractor personnel use of web-based applications to submit deficiency requests and project status updates to DLA for repair and maintenance of DLA-owned assets. Users can also execute reports on deficiencies.

For Real Property access, visit the Account Management and Provisioning System. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.

For technical support, contact the Enterprise Help Desk at: enterpriseithelpdesk@dla.mil. Or call toll free 1-855-352-0001 or DSN: 809-4-OFF-DSN (809-463-3376).


Click here to expand contentClick here to collapse content  Disposition Services

The DLA EEBP allows the military services, federal government and state/local governments to use web-based applications to search our inventory for reuse and transfer of items, or the general public to participate in our sales program or bid on contracts to provided services. Military service members can also use these applications to turn in useable or scrap property or obtain environmental/hazardous disposal guidance.

You must create an account to access the applications listed below. Please create an account by visiting the Account Management and Provisioning System. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate. Account approval time varies.
  • Electronic Turn-In Document (ETID): Submit, update, and review documents required for turning in property and scrap from the military services
  • Reutilization, Transfer, Donation (RTD): Access our inventory of property available to military, federal, state and local agencies, and qualified organizations
  • Reports: Access DLA Disposition Services Customer Reports

Disposition Services also offers more information on the following services:

  • Sales: to access property available for sale to the general public.
  • Hazardous Waste Contracts: for information about disposing of hazardous property or bidding on contracts for hazardous waste removal.
  • Scheduler: request an appointment to bring scrap or usable property to a nearby DLA Disposition Services Field Office
  • Other Disposition Services: Not familiar with our services? Please visit our website for more information about our disposal solutions and property available.

For access problems or technical issues please contact the Enterprise Help Desk: Toll free:1-855-352-0001, via DSN: 809-4-OFF-DSN (809-463-3376), then, 1-855-352-0001, or via email at enterpriseithelpdesk@dla.mil.


Click here to expand contentClick here to collapse content  Energy Commodity Support

DLA Energy customers and business partners can use integrated tools for Customer Direct Sales Order; DLA Inventory Resupply; Account Management; Reporting and Analytics; Delivery Location Conditions and Demand Planning Collaboration purposes.

For more information, visit DLA Energy's External Enterprise Business Portal page.

For Energy Commodity Support access, visit the Account Management and Provisioning System. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.

For access problems or technical issues please contact the DLA Energy Help Desk by phone at 1-800-446-4950 or via email at energy.helpdesk@dla.mil.

Click here to expand contentClick here to collapse content  EDW: Enterprise Data Warehouse

The Enterprise Data Warehouse is a DLA application where DLA operational and performance data is integrated, analyzed, and presented for decision-making. Enterprise Data Warehouse provides continuous integrated situational awareness to both internal users and external mission partners in order to monitor the end-to-end supply chain, support decision making, anticipate requirements, and provide agile support to the warfighter.

For EDW access, visit the Account Management and Provisioning System. This link is Common Access Card-enabled; if you have multiple certificates, please use your email certificate.

For access problems or technical issues please contact the Enterprise Help Desk: Toll free at 1-855-352-0001, via DSN at 809-4-OFF-DSN (809-463-3376) or via email at enterpriseithelpdesk@dla.mil.

Click here to expand contentClick here to collapse content  DLA Customer Assistance Handbook

The DLA Customer Assistance Handbook is a self-help resource that provides valuable customer information for world-class logistics support to DLA customers. DLA customers have come to recognize the DLA Customer Assistance Handbook as a “one-stop shopping” guide that allows them to perform their job more efficiently and effectively. Information provided includes description of various DLA products and services, points of contact, various codes and links of interest to customers, and much more.

The DLA Customer Assistance Handbook is marked For Official Use Only and is not open to the public. Only DLA customers with a need to know will be granted access to the Handbook, either online or in hard copy.

Download the Handbook: DLA customers with a Common Access Card (CAC) and a ".mil" internet protocol extension can access the Handbook.

Register to view the handbook: All others will need to register for a login. Information on registering for a login can be found on the User’s Guide.

For access problems or technical issues please contact the Enterprise Help Desk: Toll free at 1-855-352-0001, via DSN at 809-4-OFF-DSN (809-463-3376) or via email at enterpriseithelpdesk@dla.mil.

Click here to expand contentClick here to collapse content  SLES: DoD Shelf-Life Extension System


Access the DoD Shelf-Life Extension System

The DoD Shelf-Life Extension System provides guidance on inspection, testing and storage requirements for Type II extendible shelf-life materiel. Shelf-Life customers use the complete set of data contained in the Department of Defense Materiel Quality Control Storage Standards and the Quality Status List when determining how to properly extend the shelf-life of Type II items. The MQCSS is the authority for shelf-life extension when visual inspection only is required. The MQCSS and QSL together are the authority for shelf-life extension when laboratory inspection is required.

For access problems or technical issues please contact the Enterprise Help Desk: Toll free at 1-855-352-0001, via DSN at 809-4-OFF-DSN (809-463-3376) or via email at enterpriseithelpdesk@dla.mil.


Click here to expand contentClick here to collapse content  Strategic Materials Sales Portal

The National Defense Stockpile program was established under the Strategic and Critical Materials Stock Piling Act of 1939 to maintain and manage strategic and critical materials for use during times of national emergency. Since its inception, stockpiled materials have included ores, base metals, precious metals, minerals and agricultural products. Following the end of the Cold War, the Department of Defense determined that virtually the entire Stockpile inventory was excess to DoD needs. Since 1993 Congress has authorized disposal of over 99 percent of the material, earmarking the revenues for various defense programs, primarily military health and retirement benefits.

You must have an account to access the Strategic Materials Sales Portal. Request access to the Strategic Materials Sales Portal, and select a role:
  • Strategic Materials Sales User: Edit/submit company information; edit/submit quotes/offers for materials offerings; edit/submit pricing declarations and shipping instructions.
  • Strategic Materials Email Notifications: Sign-up to receive email notifications on material offerings, monthly sales and other public announcements.

Instructions on requesting an account: Learn how to request an account, as well as other actions within the Strategic Materials Sales Portal.

More about DLA Strategic Materials: Learn more about the materials DLA offers for sale.

For help, please contact DLA Strategic Materials at 571-767-5500 or via email at DLAStrategicMaterials@dla.mil, or contact your material analyst directly.


Assistance and Support


Are you a new user, or experiencing browser support issues?

New users or those encountering problems with their browsers should first check the External Portal Browser Support guidance for help in setting up your browser to best use the DLA EEBP. That reference and in-depth guidance on each area of the portal can be found through a DLA EEBP job aid.

Do you need to create or manage your AMPS account?

If you need to create an account in the DLA Account Management and Provisioning System, also known as AMPS, or manage your existing account, you can do so at the AMPS website. The AMPS page includes a variety of user guides and job aids as well.

Do you have a technical question, have an issue accessing the DLA EEBP, or need a password reset?

The DLA Enterprise Help Desk can be reached commercially at 855-DLA-0001 (855-352-0001, option 2 for AMPS support) or via DSN at 809-4-OFF-DSN (809-463-3376). You can also email them at DLAEnterpriseHelpDesk@dla.mil.

Do you need help after hours, or help with a question not listed here?

The DLA Customer Interaction Center (CIC) is your “One Call Resolution” point of contact for all logistics issues related to DLA. We’re here for you 24 hours a day, 7 days a week, including government holidays.

Toll Free: 1-877-DLA-CALL (1-877-352-2255)
DSN CONUS/OCONUS:  877-352-2255
For dialing questions, contact your local switch operator or email our Support Office with your full DSN number and prefix.
Commercial: 269-704-7921
Fax: 269-704-7930
Email: dlacontactcenter@dla.mil