Are you a new user, or experiencing browser support issues?
New users or those encountering problems with their browsers should first check the External Portal Browser Support guidance for help in setting up your browser to best use the DLA EEBP. That reference and in-depth guidance on each area of the portal can be found through a DLA EEBP job aid.
Do you need to create or manage your AMPS account?
If you need to create an account in the DLA Account Management and Provisioning System, also known as AMPS, or manage your existing account, you can do so at the AMPS website. The AMPS page includes a variety of user guides and job aids as well.
Do you have a technical question, have an issue accessing the DLA EEBP, or need a password reset?
The DLA Enterprise Help Desk can be reached commercially at 855-DLA-0001 (855-352-0001, option 2 for AMPS support) or via DSN xx*-855-352-0001 (*DSN prefix if needed). You can also email them at DLAEnterpriseHelpDesk@dla.mil.
Do you need help after hours, or help with a question not listed here?
The DLA Customer Interaction Center (CIC) is your “One Call Resolution” point of contact for all logistics issues related to DLA. We’re here for you 24 hours a day, 7 days a week, including government holidays.
- Toll Free: 1-877-DLA-CALL (1-877-352-2255)
- DSN CONUS/OCONUS: 877-352-2255
- For dialing questions, contact your local switch operator or email our Support Office at email@example.com with your full DSN number and prefix.
- Commercial: 269-704-7921
- Fax: 269-704-7930
- Email: firstname.lastname@example.org