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Tag: Enterprise Business System

June 1, 2021

Customer Relationship Management team moving to modern service tool 

Customer Relationship Management team members throughout the Defense Logistics Agency are transitioning to a new service-management tool called ServiceNow that enables easier, more efficient handling of customer inquiries.

July 23, 2018

Davis makes the grade, earns Hall of Fame induction

Donna Davis, long regarded as a jack of all trades and tenacious leader, now joins the ranks as one of the Defense Logistics Agency’s 2018 Hall of Fame inductees.

July 10, 2018

Acquisition rotational program begins

A new rotational program is providing Defense Logistics Agency Energy employees with a career broadening view of contracting methods, processes and procedure from various business units.

Sept. 14, 2017

Critical system's continuity in emergencies now assured thanks to joint DLA-DISA effort

The Defense Logistics Agency, in collaboration with the Defense Information Systems Agency, successfully completed the implementation of a full continuity of operations, or COOP, environment for the DLA Enterprise Business System environment August 21.

Oct. 8, 2015

Energy Convergence program concludes, legacy system decommissioned

Defense Logistics Agency Energy’s Energy Convergence transition to the Enterprise Business System has concluded, reducing the number of systems needed to process transactions and decreasing costs for the organization by millions of dollars.

July 10, 2015

From customer to director: Dail led DLA through critical transformations

Retired Army Lt. Gen. Robert Dail, former director of DLA, is being inducted into the DLA Hall of Fame July 14 in recognition of his contributions to the agency at a critical time.

July 9, 2015

Former DLA vice director to be inducted into Hall of Fame

Mae DeVincentis will return to the Defense Logistics Agency July 14 to be inducted into the DLA Hall of Fame three years after her retirement as its vice director. She is widely known for having a hand in several of DLA’s triumphs.