DLA News Archive

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Tag: rank insignia

July 25, 2019

Troop Support contracting officer makes impact through process improvement

An unexpected opportunity to take a Lean Six Sigma training class jumpstarted a Defense Logistics Agency Troop Support contracting officer’s process improvement acumen and organizational impact. Robert Fagan, a contracting officer with Clothing and Textiles’ heraldic team, led a continuous process improvement project with the potential to be replicated throughout the entire enterprise.