May 19, 2019
Puget Sound focuses on reducing customer wait times, improves processes
BREMERTON, Wash. —
Customers have been the focus for the past three years at the Defense Logistics Agency Land and Maritime’s Puget Sound detachment. The DLA Maritime - Puget Shop Stores item managers have worked diligently to improve customer support by driving down the not-in-stock or empty bin rate, reducing the risk of costly work stoppages at the Puget Sound Naval Shipyard and Intermediate Maintenance Facility.