DLA News Archive

Tag: Customer Support Representative

The back of the head of a woman wearing headphones in front of a computer monitor

July 26, 2024

Customer service management team works to elevate user experience, customer outcomes

FORT BELVOIR, Va. — DLA's customer service management team shared expectations about new ServiceNow features that will help enhance users’ experience and improve customer support during a July 17 meeting in Battle Creek, Michigan.

Man in a suit stands with a microphone in his hand

April 21, 2022

Customer-facing representatives focus on improving support at annual summit

FORT BELVOIR, Va. — The third Global Customer-Facing Summit brought together over 200 DLA employees April 19-20 at Fort Belvoir, Virginia, for presentations and panel discussions geared toward enhancing customer support.

Cover of final Loglines magazine with military services and DLA logos.

Sept. 23, 2019

Final Loglines available online

Fort Belvoir, Virginia — The final issue of DLA’s flagship magazine, Loglines, is available online.

Image of a fuel pit with sandbags for walking, silhouette of Marine standing with fuel bladder being filled to the right, deep blue sky above.

Sept. 1, 2019

Supply Problems – DLA Solutions

Fort Belvoir,VA — Customer support representatives bring logistics solutions directly to troops at key headquarters throughout the world.