Who do I contact for help?


For questions concerning the RTD website, please contact the DISA Global Service Desk

  • Toll Free: 844-DISA-HLP (844-347-2457) 
  • DSN: 850-0032  - Press 5, then speak or enter D-L-A 
  • DLA Service Portal (CAC or User ID/Password required)
  • Email: disa.global.servicedesk.mbx.dla-ticket-request@mail.mil


Customer Interaction Center (CIC)


  • Questions on what RTD and ETID roles you need
  • Questions on navigating through the ETID and RTD sites
  • Need status of requisitions and equipment turn-in requests
  • Questions on Disposition Services policies and procedures

For issues regarding the website, please contact the webmaster