Potential For Delays in Receiving Email From Non-DoD Entities
Weekdays from 0800 to 1700, there may be delays of up to several hours receiving email sent from non-DoD entities (e.g. Government Contractors) to DoD entities (e.g. DLA contract specialists & contract administrators). DISA is working efforts to mitigate delays and return to normal processing timeframes of less than 5 minutes. Potential for email delays may exist for the near future.
For DLA contractors, this issue may delay receipt of supplemental information/emails.
Based on the above, contractors and customers are encouraged to call their Contract specialist if you require immediate assistance or have a concern over an email having been received by DLA.