DLA News Archive

Category: Information Operations

Graphic showing a device that scans, prints, fax and copies.

June 4, 2021

DLA now the sole provider for printing AND office devices in DOD

FORT BELVOIR, Va. — The Defense Logistics Agency, already the designated sole provider of Department of Defense printing services, expanded its mission to include office print devices. In a directive signed by the Under Secretary of Defense for Acquisition and Sustainment last month, DLA will now procure, deliver and sustain all office devices for DOD. This includes office, desktop and stand-alone printers. It also includes copiers, fax machines, scanners and multi-function devices.

Graphic with two women wearing head sets. Text reads: Customer Relationship Management: From Enterprise Business System to ServiceNow.

June 1, 2021

Customer Relationship Management team moving to modern service tool

FORT BELVOIR, Va. — Customer Relationship Management team members throughout the Defense Logistics Agency are transitioning to a new service-management tool called ServiceNow that enables easier, more efficient handling of customer inquiries.

DLA Director presents coin to Minsoo Yoon.

May 27, 2021

DLA Director visits Mechanicsburg print facility and presents coin

DLA print facility employees at Naval Support Activity Mechanicsburg, Pa. were visited by the DLA Director, Navy Vice Adm. Michelle Skubic, on May 13.

May 25, 2021

Employee Spotlight - Barry Humphrey

Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Barry Humphrey from J6X Customer Experience Directorate.

April 21, 2021

Employee Spotlight - Dr. Gloria Edwards

Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Dr. Gloria Edwards from J68 Research and Development.

March 25, 2021

Employee Spotlight - Abby Curry

Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Abby Curry from the J67 Analytics Center of Excellence.

Two men stand on a computer keyboard with a robotic hand hovering above.

March 10, 2021

DLA leverages robotic automations to empower employees

FORT BELVOIR, Va. — The Defense Logistics Agency’s robotics process automation program is using creative ideas and suggestions from business processes owners at DLA Aviation to better accomplish monotonous, repetitive tasks with unattended bots.

Feb. 25, 2021

Employee Spotlight - Steve Borgesi

New Cumberland, PA — Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Steve Borgesi from the J62 Enterprise Engineering division.

Graphic shows a hand and dial in white and blue tones with the text Robotic Process Automation: Playing a prominent role in reducing interruptions and the negative impact errors have on buying power.

Feb. 11, 2021

Software bot adoption adds efficiencies to DLA processes

FORT BELVOIR, Va. — Defense Logistics Agency Information Operations is improving accuracy, cycle time and productivity in supply chain management practices through software bots.

Jan. 26, 2021

Employee Spotlight - Deborah Wyllie

New Cumberland, PA — Every month DLA Information Operations will highlight an employee. This month, the spotlight is on Deborah Wyllie from the Strategic Vendor Management office.