DLA News Archive

Tag: customer service

April 27, 2017

Automated phone line helps employees; customers reach DLA offices at DSCR

Richmond, Va — Defense Logistics Agency Installation Support at Richmond, Virginia, has updated the DLA information phone line for Defense Supply Center Richmond. The automated number, 804-279-3861, can be used by employees, customers and the public to assist and connect them to various DLA Installation Support offices, as well as other DLA organizations and offices on post.

DLA Director Air Force Lt. Gen. Andy Busch speaks to customer-facing employees and agency leaders at the Global Customer-Facing Summit.

March 15, 2017

Summit provides ‘face’ time for agency leaders, customer representatives

The Defense Logistics Agency hosted a two-day Global Customer-Facing Summit March 8-9, where those who are the “face” of DLA to customers discussed plans and concerns with peers from around the world.

A new video shows how each employee in the Defense Logistics Agency plays a vital role in the agency fulfilling its mission to warfighter support.

Oct. 15, 2015

‘Story of Us’ video celebrates DLA’s dedicated employees, diverse missions

FORT BELVOIR, Virginia — A new video released this week shows how each employee in the Defense Logistics Agency plays a vital role in the agency fulfilling its mission to warfighter support.