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Customer Impact Notices

Information contained on this page is intended to serve as a public notice to DLA Disposition Services customers advising on upcoming changes or updates to services. 

Okta Authenticator Rollout

WHAT IS HAPPENING:  The User Experience of EBS Internal Portal log on is changing. When you visit the EBS Internal Portal you will be prompted with an additional sign in screen. **The applications are not changing, only the authentication process.**

WHEN: August 16, 2025.

WHAT YOU NEED TO KNOW: This applies to All EBS Portal environments such as RTD Web. Non-CAC customers and mobile customers will need to download the Okta app to authenticate their sessions.

 

Place desired portal URL into preferred browser.

 

Example - https://zep1.bsm.dla.mil/

 

Note: Please ensure you no longer use the URI /irj/portal. This will not allow the redirect

Graphical user interface, text, application

AI-generated content may be incorrect.

The browser will redirect you to:

https://login-legacy.dla.mil/

 

Select

OK

 

Graphical user interface

AI-generated content may be incorrect.

Select: Sign in with PIV/CAC card

 

 

 

 

Graphical user interface, website

AI-generated content may be incorrect.

 Select:

CAC or PIV  authentication certificate

 

Select:

OK

Graphical user interface, website

AI-generated content may be incorrect.

User will be redirected back to the portal and logged in

Graphical user interface, text, application, email

AI-generated content may be incorrect.

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