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Customer Impact Notices

Information contained on this page is intended to serve as a public notice to DLA Disposition Services customers advising on upcoming changes or updates to services. 

Okta Authenticator Notice

WHAT IS HAPPENING:  The User Experience of EBS Internal Portal log on has changed. When you visit the EBS Internal Portal you will be prompted with an additional sign in screen. **The applications are not changing, only the authentication process.**

WHAT YOU NEED TO KNOW: This applies to all EBS Portal environments such as RTD Web. Okta Verify is used in conjunction with a user’s browser session to authenticate for app access.

**Non-CAC mobile users will need to download Okta Verify to a mobile device. Okta Verify can be downloaded in iOS/Android app stores for personal devices or DISA’s app store for DLA-provided iPhones.**