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Customer Impact Notices

Information contained on this page is intended to serve as a public notice to DLA Disposition Services customers advising on upcoming changes or updates to services. 

Disposition Dock Appointment Scheduler (DDAS) Update:

The Defense Logistics Agency (DLA) Disposition Services is modernizing its commercial transportation request process for all CONUS customers by replacing the legacy Disposition Services Transportation Scheduler (DSTS) with the new SAP-based Dock Appointment Scheduler (DDAS). This transition is executing in regional waves—currently active for Mid-America and West regions, with Northeast and Southeast soon to follow—and will culminate in the total decommissioning of the legacy DSTS platform on October 1, 2026. To schedule future turn-in transportation, customers must shift away from on-demand CAC access and proactively request a role-based DDAS account through the Account Management and Provisioning System (AMPS). This new system provides customers with enhanced security, automated text message appointment reminders, and better visibility for transportation agents. Customers should visit the Disposition Dock Appointment Scheduler web page for access instructions and user guides or contact the DLA Customer Interaction Center at 1-877-352-2255 for assistance.