Special Operational Equipment (SOE) Ordering Process

On Monday, November 2, 2015, new ordering procedures took effect for the Special Operational Equipment (SOE) Tailored Logistics Support Program (TLSP). The three major changes are highlighted below:

1. You must have a Finance Office Point of Contact registered to your account in order to submit a request. If you have not registered a FOPOC for your account and need to do so, please use the BidWiser FOPOC Designation form. Use these instructions to complete the Customer Registration FOPOC Designation Form if needed. Customers will receive a hard stop notification upon initial order submission should a FOPOC not be registered.

2. All orders must now be UNFUNDED upon initial request to DLA Troop Support. We will no longer accept any method of funding up front. Column A of the Order Spreadsheet will no longer read R (Funded) or Q (Unfunded). This column will now be replaced with M (MIPR) or R (Requisition).

3. You and your registered FOPOC will receive a Price Acknowledgement Spreadsheet containing the proposed total price of your order(s). The FOPOC will complete this Price Acknowledgement Spreadsheet and, at that time, submit (with funding) to SOEPriceAcknowledge@dla.mil

The new Excel SOE Order Spreadsheet and revised Customer Guidelines Document details the new ordering process. Please be sure to read this updated Customer Guidance Document prior to submitting your first order under this new process, and review the following documents:

1.  New Process Flow Chart
2.  MIPR Instructions
3.  Material Receipt Acknowledgement in FedMall

For more information, contact: SOECustomerInfo@dla.mil

For registration or order form questions, contact: SOEOrders@dla.mil

DLA remains committed to ensuring a seamless transition during this process change, and we look forward to your continued utilization of the SOE TLSP in the future.