Using Order Fulfillment expertise,
Customer Relationship Management and Forward Presence Footprint, provide direct
logistics support to operational land service units and federal agencies by
resolving unique and systemic requisition issues within the DLA supply chain.
Staffed by: Customer Account
Customer facing point of contact in the Customer
Service Management (CSM) Cell.
Review requisitions and take actions
necessary to minimize or eliminate delays in meeting customer requirements.
Customers are CONUS, OCONUS, and forward
Expedite open Purchase Request (PR) or Purchase Order (PO) delinquent deliveries
- Provide shipping information
- Research requisition processing issues