Green Operating Status image


Employees are expected to report to their worksites or begin to telework on time. Normal operating procedures are in effect...

DLA Distribution Susquehanna, Pa. 

Distribution Susquehanna Leaders

Mission, Vision and Values

Mission – DLA Distribution Susquehanna, Pennsylvania, is America’s premier distribution center of choice. We are a cohesive and integrated team, built on trust, focused on the basics, and known for sustained excellence in safety, quality, and speed. “Deliver Victory!!”

Vision – DLA Distribution Susquehanna, Pennsylvania, serves as the Department of Defense’s largest strategic distribution platform, providing storage and distribution support and solutions to Warfighters and valued customers globally.

Values (CORE = Character, Ownership, Respect, Excellence)
Character: Displays integrity in action & speech; models exemplary conduct and decency; exemplifies dedication and loyalty; leads by example.
Ownership: Responsible and accountable for people, equipment, facilities, and stock under one’s charge; maintains a safe and orderly workplace.
Respect: Treats all fairly, consistently and with dignity; acts in accordance with guidance, policy and negotiated agreements; recognizes excellence.
Excellence: Provides the right item, in the right condition, on-time, every time to Armed Forces, US Allies and Whole-of-Government partners; foster innovation and teamwork to continuously improve performance and increase return on taxpayer investment.

About DLA Distribution Susquehanna

The mission of DLA Distribution Susquehanna, Pennsylvania, is to provide world-class distribution services to enhance the readiness of the Department of Defense and other customers, through effective and efficient receipt, storage, control, packaging, and shipment of material. We strive to be a values-based team known for workforce excellence and providing superior distribution services on time, every time.

Susquehanna operates from two sites including primary operations in New Cumberland, PA and supplementary facilities at Mechanicsburg, PA, providing over nine million square feet of covered storage space to house over 770,000 different National Stock Numbers worth $16 billion. It provides materiel management and distribution services for mission critical items including military and commercial repair parts, industrial hardware, medical supplies, tires, aerial delivery equipment, and multiple other commodities optimizing all resources with a focus on safety, quality, and continuous process improvement.

Home to the largest distribution processing facility in DoD – the 1.7 million square foot Eastern Distribution Center handles 25 percent of DLA Distribution’s worldwide receipt, storage, and issue mission. It serves as the eastern strategic distribution platform for the Department of Defense and primary distribution point for all branches of the U.S. Armed Services, Foreign Military Services, and other Federal agencies in the eastern U.S., and serves as their Consolidation & Containerization Point for transiting supplies to Central & South America, Europe, North Africa, and Southwest Asia. In addition, Susquehanna is the only center that receives, inspects, stages, and consolidates materiel for U.S. Army Security Assistance Command projects and acts as freight forwarder for Greece, Iraq, and Romania.

Susquehanna is also the host for the New Cumberland installation and, in partnership with DLA Installation Management at Susquehanna, is responsible for the day-to-day operations and maintenance of the small city within its gates.  Included in those responsibilities are providing a full range of quality-of-life services to military members, their families, and civilian employees including a Health Clinic, child care, a fitness center, golf course, and a pool.  Installation Management provides services such as environmental, safety, energy management, security and emergency services, and community support to over 25 tenants, as well as maintenance and engineering services for DLA occupied facilities at both sites.

Distribution Susquehanna Contacts

Distribution Susquehanna
2001 Mission Drive
New Cumberland, PA 17070-5000
New Cumberland Site
The Transportation Branch: (717) 770-6091
DSN:  771-XXXX

Contacts Phone Numbers
ESOC/Customer Support 717-770-4754
Transportation Help Line 717-770-6091
DLA Distribution Susquehanna, Pa. Command 717-770-7421
DLA Installation Management Susquehanna 717-770-5614
Security Dispatch 717-770-6270
Safety Office 717-770-7233
Workforce Management Team Line 717-770-4483


DLA Customer Interaction Center: Provides 24/7 support to locate DoD stock items and answer logistics inquiries

Truck Deliveries to Susquehanna Distribution Center

Use this Address

2083 Normandy Drive (ACP-4)
New Cumberland, PA 17070

Call 717-770-4318 for winter weather closures/delays


Transportation area operates from 0600-2230 Monday through Friday and 0600-1630 on Saturday. You can reach THE TRANSPORTATION BRANCH at (717) 770-6091.

ALL DELIVERIES: MUST enter via COMMERCIAL DELIVERY TRUCK GATE at intersection of Normandy (Normandy Memorial) Drive and Old York Road; This intersection has a 4-Way TRAFFIC Signal. Do Not Enter from the Old Depot Road (from Old York Road) this is a POV Administrative Entrance and IS TRUCK PROHIBITED and will lead to significant delays. Carriers must email a copy of the CBL(s) to when requesting a delivery appointment or can call 1-800-307-8496. DLA Distribution Susquehanna does not require RapidGate for carriers to gain entry to the Installation and are required to enforce the Real ID Act of 2005. Drivers without alternate forms of Identification may be denied access to the Installation. 

Related Links and Resources

Installation Information
Reveille, Retreat and Taps
New Cumberland MWR