Mission, Vision and Values
Mission – DLA Distribution Susquehanna, Pennsylvania, is America’s premier distribution center of choice. We are a cohesive and integrated team, built on trust, focused on the basics, and known for sustained excellence in safety, quality, and speed. “Deliver Victory!!”
Vision – DLA Distribution Susquehanna, Pennsylvania, serves as the Department of Defense’s largest strategic distribution platform, providing storage and distribution support and solutions to Warfighters and valued customers globally.
Values (CORE = Character, Ownership, Respect, Excellence)
Character: Displays integrity in action & speech; models exemplary conduct and decency; exemplifies dedication and loyalty; leads by example.
Ownership: Responsible and accountable for people, equipment, facilities, and stock under one’s charge; maintains a safe and orderly workplace.
Respect: Treats all fairly, consistently and with dignity; acts in accordance with guidance, policy and negotiated agreements; recognizes excellence.
Excellence: Provides the right item, in the right condition, on-time, every time to Armed Forces, US Allies and Whole-of-Government partners; foster innovation and teamwork to continuously improve performance and increase return on taxpayer investment.
About DLA Distribution Susquehanna
The mission of DLA Distribution Susquehanna, Pennsylvania, is to provide world-class distribution services to enhance the readiness of the Department of Defense and other customers, through effective and efficient receipt, storage, control, packaging, and shipment of material. We strive to be a values-based team known for workforce excellence and providing superior distribution services on time, every time.
Susquehanna operates from two sites including primary operations in New Cumberland, PA and supplementary facilities at Mechanicsburg, PA, providing over nine million square feet of covered storage space to house over 770,000 different National Stock Numbers worth $16 billion. It provides materiel management and distribution services for mission critical items including military and commercial repair parts, industrial hardware, medical supplies, tires, aerial delivery equipment, and multiple other commodities optimizing all resources with a focus on safety, quality, and continuous process improvement.
Home to the largest distribution processing facility in DoD – the 1.7 million square foot Eastern Distribution Center handles 25 percent of DLA Distribution’s worldwide receipt, storage, and issue mission. It serves as the eastern strategic distribution platform for the Department of Defense and primary distribution point for all branches of the U.S. Armed Services, Foreign Military Services, and other Federal agencies in the eastern U.S., and serves as their Consolidation & Containerization Point for transiting supplies to Central & South America, Europe, North Africa, and Southwest Asia. In addition, Susquehanna is the only center that receives, inspects, stages, and consolidates materiel for U.S. Army Security Assistance Command projects and acts as freight forwarder for Greece, Iraq, and Romania.
Susquehanna is also the host for the New Cumberland installation and, in partnership with DLA Installation Management at Susquehanna, is responsible for the day-to-day operations and maintenance of the small city within its gates. Included in those responsibilities are providing a full range of quality-of-life services to military members, their families, and civilian employees including a Health Clinic, child care, a fitness center, golf course, and a pool. Installation Management provides services such as environmental, safety, energy management, security and emergency services, and community support to over 25 tenants, as well as maintenance and engineering services for DLA occupied facilities at both sites.
Distribution Susquehanna Contacts
DEFENSE LOGISTICS AGENCY
2001 Mission Drive
New Cumberland, PA 17070-5000
New Cumberland Site
The Transportation Branch: (717) 770-6091
|Transportation Help Line
|DLA Distribution Susquehanna, Pa. Command
|DLA Installation Management Susquehanna
|Workforce Management Team Line
DLA Customer Interaction Center: Provides 24/7 support to locate DoD stock items and answer logistics inquiries