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DoD Supply Discrepancy Reporting (SDR)

Welcome to the Supply Discrepancy Reporting (SDR) resource page, the central repository for standardized guidance on identifying, documenting, and resolving logistics shipping, packaging, and materiel discrepancies across the Department of War. This page provides the essential Defense Logistics Management Standards (DLMS) resources to help you submit and process compliant, accurate, and auditable SDRs.

SDR Procedures - MS-Word Icon DLM 4000.25, Volume 2, Chapter 17 (Word)

Published Changes - MS-Word Icon SDR ADC Index (Word) (September 11, 2025)

Relevant Data Elements & Codes - MS-Word Icon SDR Code Lists (Word)

DoD SDR Information & Outreach - Adobe PDF Icon Resource Guide (PDF)

Learn more - Microsoft PowerPoint Icon DoD WebSDR User Guide (PPT)

Next Working Group (WG) Meeting

Date: Every third Thursday
Time: 9-10 AM Eastern
Location: Teleconference/MS Teams - Please refer to the meeting invite.

Please visit the DEDSO Committees webpage for exact dates and times.

WebSDR Access

New Users - Submit a SAR

WebSDR access is available to all participating Services/Agencies via a System Access Request (SAR).

Registered Users - Access WebSDR via DAAS Portal

You may have to re-register your CAC to enter the DAAS Portal to access WebSDR. Simply follow the instructions on the portal to continue to the application via PKI/CAC registration.

Component SDR Points of Contact

POC lists are hosted at Intelink and require a CAC/PIV. Account creation may take up to 24 hours.

Adobe PDF Icon SDR POC List (US)  (PDF)

Adobe PDF Icon SDR POC List (Security Assistance)  (PDF)

DoD Discrepancy/Deficiency Administrator -  DEDSO.SDR@dla.mil

DEDSO ServiceNow Support

.Gov and .Mil Customers:

Non-DLA users, please follow instructions to register as an external user.

SDR Frequently Asked Questions (FAQ)

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How do I access the WebSDR application?

Access to WebSDR for new or existing users can be found under the SDR committee page located at: SDR Committee Page. New users will be required to submit a system access request (SAR).

Note: You may have to re-register your CAC to enter the DAAS Portal to access WebSDR. Simply follow the instructions on the portal to continue to the application via PKI/CAC registration.

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Where can I find a printer-friendly list of the codes with their explanation used in the SDR process?

A list of relevant data elements and codes can be found in DLMS 4000.25 Vol. 2, Appendix 7.28.

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Who should I contact when I’m having trouble receiving responses to SDRs?

Who you contact will be based on the Action Activity you submitted your SDR to for Action. Submitters of SDRs must follow the procedures regarding follow ups in DLMS 4000.25 Vol. 2 Chapter 17 for status. If the submitter has submitted the maximum number of follow ups and still has not received a response to their SDR, then they may contact the service primary or alternate SDR Process Review Committee (PRC) member for the action activity which received the SDR. Listings for these POCs are located below:

Expand List item 5882Collapse List item 5882  I have a WebSDR SAR on file with DAAS and need to update my permissions. How do I accomplish this?

Contact WebSDR/DAAS to update your permissions using the contact information provided below:

Defense Automatic Addressing System (DAAS)
COMMERCIAL: (614) 692-6672
DSN: (312) 850-6672
itoc@dla.mil