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DoD Product Quality Deficiency Reporting (PQDR)

PQDR Procedures - DLM 4000.25, Volume 2, Chapter 24

Product Data Reporting and Evaluation Program (PDREP) is available at this link: PDREP Guides and Manuals (disa.mil)

Component PQDR Points of Contact


PQDR POC List (CAC required) 

DoD Component PQDR Elevation Contact Lists (CAC required) - The PQDR elevation procedures by Service are maintained by each Service.  Any questions pertaining to these procedures should be directed to your Military Service representative.

DoD Discrepancy/Deficiency Administrator - Send e-mail

Working Group Meeting Times

Date: Every other Wednesday
Time: 1:30pm – 2:30pm Eastern
URL: Teams link provided with Meeting invitation

DEDSO ServiceNow Support

.Gov and .Mil Customers

  • DEDSO ServiceNow Desk Guide: Adobe PDF Icon DEDSO ServiceNow Desk Guide 
  • DEDSO ServiceNow Tile:  Use the DEDSO ServiceNow Tile  to request Support from DEDSO (including Training Requests). Non-DLA users, please follow instructions to register as an external user.