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Aviation Into-plane Reimbursement Card®

Overview

The U.S. Government AIR Card® Program is a government program that provides the Department of Defense military services and federal civilian agencies a means to procure aviation fuel, fuel-related supplies and approved ground services worldwide at both DLA Energy contract locations and commercial airports.  The program is based on a charge card that can be electronically swiped, mechanically imprinted or hand scribed onto a commercial delivery ticket (DD1898).  

AIR Card® Accepting Locations

The AIR Card® is accepted at DoD military installations, DLA Energy contract locations and participating non-contract merchants. Find a location or call the AIR Card® customer support group. Prearrangement requests are available by completing a form located here or calling the AIR Card® customer support group.

AIR Card® Account Setup

Detailed instructions to setup an AIR Card® account are available in the Joint Lessons Learned Info System (formerly DLA Energy Portal). Users who already have a JLLIS account can use this direct link to the instructions . NOTE: This link is Common Access Card/Personal Identity Verification card-enabled; if you have multiple certificates, use your PIV certificate if you have one, otherwise use your email certificate.

AIR Card® Authorized Purchases

Authorized purchases with the AIR Card® are aviation fuel, aviation fuel-related products (like additives) and authorized ground services such as landing fees, de-icing, ground equipment fees, etc. The card user may not be a contractor. The card user is responsible and accountable for all purchases. Review all purchases annotated on the receipt prior to signing. Established policies and guidance are available to assist you in the Joint Lessons Learned Info System (formerly DLA Energy Portal). Users who already have a JLLIS account can use this direct link to the instructions . NOTE: This link is Common Access Card/Personal Identity Verification card-enabled; if you have multiple certificates, use your PIV certificate if you have one, otherwise use your email certificate.

AIR Card® Benefits

Card benefits include:

  • Worldwide card acceptance
  • 24/7 customer support
  • Online account access
  • One card assigned to an aircraft

AIR Card® Management Controls

Management controls associated with the card include:

  • Fuel capacity review
  • Duplicate billing filters
  • Random sampling
  • Strategic sourcing

AIR Card® Misuse and Gratuities

Executive Order 12731 of Oct. 17, 1990, titled “Principles of Ethical Conduct for Government Officers and Employees,” clearly identifies the standard of conduct expected of AIR Card® users. Card users are considered government procurement officials when they purchase the fuel and services. Card users shall not misuse the card nor accept gratuities. The card is authorized for official use only.

AIR Card® Split Billing

DLA Energy pays all fuel, additive and fuel-related taxes, then bills the unit at the applicable standard and/or local purchase price. The card provider reimburses the merchant for non-fuel items and directly bills the unit incurring these charges. AIR Card® customers are responsible for paying all non-fuel charges.

AIR Card® Training Opportunities

AIR Card® Accountable Official, Management and Card User training is available via computer-based training that provides a certificate upon completion in the Joint Lessons Learned Info System (formerly DLA Energy Portal). Users who already have a JLLIS account can use this direct link to the instructions . NOTE: This link is Common Access Card/Personal Identity Verification card-enabled; if you have multiple certificates, use your PIV certificate if you have one, otherwise use your email certificate.

AIR Card® Transaction Process

AIR Card® fuel purchases are provided electronically by the card provider to the DLA Enterprise Business System. The user must register through the Account Management and Provisioning System for access. NOTE: This link is Common Access Card/Personal Identity Verification card-enabled; if you have multiple certificates, use your PIV certificate if you have one, otherwise use your email certificate.

Hierarchical Support

The AIR Card® program office, partnering with the services, must track the ownership of each AIR Card® account. The hierarchy levels were set up to provide effective controls, communication and overarching responsibility and support to the program. There are five hierarchy levels as well as the assigned card user.

  • Level 1 - DLA Energy: Establishes procedures and policies for the program. Provides oversight and management of the AIR Card® Program.
  • Level 2 - Component Program Manager: CPMs provide service or agency-specific program management and ensure continuity and accountability of the program within their commands.
  • Level 3 and 4 - Agency Program Coordinator: The APC is the primary liaison for establishing, administering, maintaining and reporting on the AIR Card® program in their commands.
  • Level 5 - Accountable Official and Certifying Official: The AO is responsible for verifying receipts, creating obligations and paying fuel card bills. The AO may be held pecuniary liable for erroneous payments. The CO is held pecuniary liable for certifying and validating their agency’s non-fuel invoices.
  • Level 6 - Card User: is the individual that uses the AIR Card® for the purchase of authorized fuel and services. Card users are held responsible to the government for any transaction not made for official government use.

Contacts

The following offices can be contacted for more information about working with DLA Energy for your AIR Card® needs.

DLA Energy Contacts Phone Email
AIR Card® Program Manager 703-589-6049 AIRCard@dla.mil
U.S. Army Customer Account Specialist 571-732-5487 AIRCard@dla.mil
U.S. Air Force Customer Account Specialist 571-363-7064 AIRCard@dla.mil
U.S. Navy/Marine Corps Customer Account Specialist 571-363-8765 AIRCard@dla.mil
Federal Civ. Agencies Customer Account Specialist 571-363-7967 AIRCard@dla.mil

 

Service Component Contacts Phone DSN Email
U.S. Air Force, AF/A3O-IR 703-693-4458   223-4458   usaf.pentagon.af-a3.mbx.af-aircard-cpm@mail.mil
          Additional Air Force contact 703-695-7776  225-7776 N/A
U.S. Army, HQDA, G4 703-614-1066  224-1066  N/A
Dept. of Navy, Consolidated Card Program Mgt. 717-605-1040 432-1040 air-card@us.navy.mil
          Additional Navy contact 717-605-1937 N/A  
U.S. Coast Guard Energy Program 757-513-5594   N/A HQS-SMB-AIRcard@uscg.mil
          Additional USCG contact 757-579-6134  N/A N/A
          Additional USCG contact 757-413-7282   N/A N/A