Small Business Office
The DLA Troop Support Small Business Office provides training, advice, guidance and strategies to maximize opportunities for small businesses to participate in DLA's acquisition programs, both as prime contractors and subcontractors. Through the Headquarters DLA Small Business office, DLA administers the DoD Procurement Technical Assistance Program.
The DLA Troop Support Office of Small Business Programs (OBSP) advises and assists contracting, program manager, and requirements personnel on all matters affecting small businesses in relation to our five commodities. Troop Support’s OSBP assists the Commander in developing and implementing strategies that broaden business opportunities for Small Business (SB), Small Disadvantaged Business (SDB) and 8(a), Historically Underutilized Business Zone (HUBZone), Women-Owned Small Business (WOSB), Veteran-Owned (VOSB), and Service-Disabled Veteran-Owned Small Business (SDVOSB). The procuring activity small business professional is the primary focal point for interface with the public and the Small Business Administration (SBA).
For more information on DLA’s Office of Small Business Programs, see the DLA Small Business webpage. To contact the DLA Troop Support Small Business Office, call (215) 737-2321 / (800) 831-1110.
Equal Employment Opportunity and Diversity
The DLA Troop Support Equal Employment Opportunity and Diversity program works to foster an environment that values and supports equal opportunity, diversity, and unifies the workforce to achieve our goal of providing America's Fighting Forces with world-class logistical support in peace and war.
- Ensure a fully representative work force at all levels allowing each individual to achieve their highest potential.
- Promote efficient and effective resolution of EEOD Complaints by promoting and encouraging the use of Alternative Dispute Resolution Program.
- Process EEO complaints in an efficient and effective manner.
- Seek to assure that all personnel management decisions are void of unlawful discrimination.
Helpful links on filing complaints and information regarding reasonable accommodations:
DLA Troop Support Commander's EEO policy statements
If you can't access our website or need assistance obtaining information on our website, please call 215-737-0426 or DSN 444-0426 and an EEO professional can assist you with any concerns or information you may need.
Check out some coverage of EEO-D observance events at DLA Troop Support
Operations and Plans (J3/5)
The J3/5 directorate facilitates and coordinates efficient and effective support from DLA Troop Support’s five supply chains to our customers. Our mission includes assessing operation and contingency plans using logistics support analysis techniques.
The J3/5 is an integration point for our customers, the DLA Troop Support command, DLA Troop Support’s supply chains, other inventory control points, DLA field activities and DLA HQs on issues that cross our supply chains.
Services Support: Military service branches
215-737-2181 or DSN 444-2181 / 215-737-9094, or DSN 444-9094
Combatant Commands: Military combatant command support
215-737-2181 or DSN 444-2181
Exercises and Operational Planning
215-737-2464 or DSN 444-2464 / 215-737-4845, or DSN 444-4845
Whole of Government: FEMA, foreign military sales, Wildland Fire Protection program, intergovernmental and interagency, etc.
215-737-8169 or DSN 444-8169
Nuclear Enterprise Support
215-737-4820 or DSN 444-4820
Joint Command and Control Center (CCC)
215-737-0684 or DSN 444-0684
215-737-7626 or DSN 444-7626
Office of General Counsel
The OGC serves as the principal legal advisor to the DLA Troop Support commander. We also furnish legal advice to all operation and staff elements of DLA Troop Support. We are an integrated element within the Defense Logistics Agency's Office of General Counsel. Our goal is to provide the finest legal services to our clients.
Our attorneys provide advice and counsel in many legal areas, including:
- government contracts
- bid protests
- personnel law
- environmental law
- business integrity
- alternative dispute resolution
Our office represents DLA Troop Support in litigation before the federal courts and various administrative agencies, such as the Armed Services Board of Contract Appeals, the Equal Employment Opportunity Commission, the U.S. Merit Systems Protection Board and the Government Accountability Office.
Business Process Support
The Business Process Support Directorate provides advice and assistance to the DLA Troop Support commander and five supply chains in directing the management and flow of corporate information, including:
- the evaluation of business processes.
- implementation of policies and procedures.
- workflow systems and electronic procedures.
- the evaluation of critical business metrics.
BPS serves as the focal point for DLA Management Information System initiatives and the review, evaluation and implementation of procedures impacting the operation of DLA Troop Support. BPS is the principal advisor and assistant to Troop Support leaders in directing the implementation of agency policies and objectives related to the DLA planning, order fulfillment, technical and quality processes in DLA Troop Support’s supply chains, as well as ensuring cross-process functionality of all enterprise business systems processes. BPS also ensures participation on DLA planning teams devoted to creating models for all enterprise transformation initiatives.
Contact: 215-737-0400 or DSN 444-0400
Office of Internal Review
DLA Troop Support’s Internal Review office offers the following services:
- Consulting services
- Management advisory services
- Audit liaison
- Administers the DLA hotline programs
- Follow-up and physical verification
- Performance audits
- Control self-assessment workshops
Contact: 215-737-2621 or DSN 444-2621
Procurement Process Support
The Procurement Process Support office assists DLA Troop Support's acquisition workforce with training and guidance to continuously strengthen the procurement process.
Procurement Process Support Divisions
Programs: Responsible for the development, application and modification of contracting programs, manages acquisition training, the DAWIA Contracting Certification program, the Contracting Officer Warrant program and the Business Opportunities office, and monitors continuous learning points for the contracting workforce.
Compliance: Exercises oversight of the DLA Troop Support acquisition mission to ensure compliance with applicable statutes and regulatory guidance.
Contract Review: Performs oversight of the acquisition process through pre- and post-award reviews
Pricing and Strategy: Provides analysis and other technical advice on cost and price matters, and assists with acquisition planning. Also serves as Competition Advocate for DLA Troop Support.
Systems and Procedures: Manages the development, application and modification of contracting systems and procedures.
*The acquisition workforce should visit the Procurement Process Support intranet site through DLA Troop Support's eWorkplace for more information on how we can support you.
Contact: 215-737-2771 or DSN 444-2771